1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was lovely, very clean and a good size. It was kept well stocked and in order by daily housekeeping. Breakfast was *incredible* and every single thing we tried from the menu was delicious, coffee was great, the smoothies were lovely and it was all round such a nice way to start the day. Staff were lovely and very helpful whenever we had questions. The room was above a cafe/restaurant so we were a bit worried about noise but the room came helpfully stocked with earplugs and noise was over by 10pm so it really wasn't an issue.
Negative section of review
The only thing I would change is that it would have been great to be given two sets of keys as because there was no latch/slam-lock on the door, it meant if one of us went out without the other you'd either have to lock the other person in or leave the room completely unlocked which wasn't ideal
Positive section of review
Cute studio, a big room with all you need for a couple nights away. Perfect hot tub in a lovely front garden with fairy lights and a space to sit outside. Location was excellent a minute away from anything you need. We have loved trying different cafes in the area of which there are plenty. Helen is a lovely host too, very accommodating and the chocolates were a nice touch to the room. Me and my boyfriend loved staying here and we would definitely come back again
Negative section of review
Nothing negative to say :)
Positive section of review
nice peaceful location, comfy place that was great for 4 of us. Everything was clean and well supplied with teas, etc., and we liked that it had recycling containers just round the back. I would say follow the directions they send to arrive from the Lancaster direction, and not GPS (Google sent us round the back way through a lot of farm roads)
Positive section of review
We enjoyed our stay very much. Such a beautiful and interesting building. The food was heaven on a plate. Can honestly say that I have never tasted food like it, many compliments to the chef. I particularly enjoyed the shepherd's pie and the cod mornay, my husband couldn't get enough of the gammon steaks!
Negative section of review
The room was a little bit small, I can't travel light and struggled a bit with all our stuff. You have to bring suitable clothing for all weathers in Wales!
Stansted Mountfitchet, United Kingdom
Positive section of review
The person who attended us at our arrival was really friendly and helpful!
Positive section of review
Loved the meal in the restaurant, friendly and helpful staff.
Positive section of review
Lovely little touches, milk, bread etc provided
Negative section of review
Beams in bedroom, kept banging my head when getting in and out of bed
Brighton & Hove, United Kingdom
Positive section of review
Beautiful hotel in a perfect location
Negative section of review
Lack of and cost of parking
Positive section of review
Location for the o2
Negative section of review
The sky bar was close , As well as the restaurant, We ordered a bottle of wine from room service, which did arrive in half the time they said, but we did not notice till after he had left that the bottle had a cork and no cock screw 😳
Positive section of review
Everything
Negative section of review
The food and bedroom