1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly welcoming staff. Room was comfortable and plenty of space for our dog! Very handy for a walk to the local park and beach Close to the Eden Project. Breakfast was lovely!
Positive section of review
The staff were very helpful and friendly. The dinner was very nice. My husband wasn't keen on the breakfast but mine was lovely.
Negative section of review
The TV in the room didn't work but was sorted out.
Positive section of review
Location, excellent value for money, very clean facilities and stylish decor. Friendly, welcoming and very knowledgable staff.
Negative section of review
Rooms were a bit too warm but this couldn’t really be helped considering it was a very warm weekend!
Positive section of review
Excellent and friendly staff; location for business trip; very quiet room for London location
Negative section of review
Some minor maintenance issues which we raised with reception Booking. com - we had to make two booking reservations after we extended our stay by one night.
Positive section of review
Amazing staff, great social activities. Highly recommend.
Positive section of review
Nice airy room with clean ensuite and good facilities
Negative section of review
It was a hot day and the heating was on full blast, but it was remedied
Positive section of review
Personal touches from management. Comfortable room.
Positive section of review
Breakfast and location great. Staff were so helpful
Negative section of review
Nothing
Positive section of review
Very comfortable beds
Negative section of review
cooking utensils/ pans in poor condition
Positive section of review
Friendly staff
Negative section of review
Location good