1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Kevin and Elaine made us feel right at home. They were beyond helpful and gave us good ideas on where to eat and what to do. They are exceptionally lovely people and perfectly struck the balance between being warm and welcoming and giving us our space. Breakfast was delicious and the room perfectly quiet and comfortable.
Positive section of review
Liked the little touches to Wookey hole witches on the curtains and chair. Good value for money, very close to Wookey hole which my daughter enjoyed very much. Breakfast had a good choice at a reasonable price didn’t eat dinner so couldn’t comment.
Negative section of review
Didn’t refresh tea and coffee when staying 2 nights, could do with having someone checking the maintenance refreshing little bits and pieces looking a little tired and dirty in places. When this hotel opened I imagine it was beautiful with all its touches to the WOOKEYHOLE just needs refreshing in areas.
Positive section of review
Lovely restaurant, breakfast was great. The staff were outstanding- as a solo diner you can feel a little out of place but they made such an effort to make me feel comfortable & welcome
Negative section of review
The room was maybe a little tired but fine for one night
Positive section of review
Right in the heart of London's West End. We had tickets for a show and the hotel was literally a few minutes walk from the theatre.
Negative section of review
Would have be nice to have some tea-making facilities. I need a good cup of coffee in the morning!
Positive section of review
The room was really modern and clean. The breakfast and dinner were superb.
Positive section of review
It was well maintained and cleaned, vacuumed and mopped
Negative section of review
The 7 day max policy for 30 days
Positive section of review
Breakfast excellent .staff excellent
Negative section of review
No tray in bed room .to put cups on .would be a lot better .
Positive section of review
Central. Excellent value for money
Positive section of review
Everything
Negative section of review
Nothing