1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We have stayed at Brathay Lodge many times and it is always highly comfortable, warm & clean and the staff & owners are so helpful. We love it and will always return.
Negative section of review
A little disappointed that we had to pay £12 to park there. We’ve never been asked to do this before.
Positive section of review
The property was clean, spacious and the bathroom was modern. We got to enjoy the bar before attending our evening event.
Negative section of review
Unfortunately we were woken up during the night by the ceiling leaking over the end of our bed. There was no maintenance man, and the leak began getting worse and worse. We were told that there were no other rooms as fully booked. By the morning the leak had become so bad the roof was dripping with water. Again in the morning the staff said no maintenance man and I had to insist that somebody came to look at it. 2 staff came up and were shocked but there was nothing they could do, so we just left the room. And had to check out. This was extremely disappointing that there was nothing that could be done considering how bad it was.
Positive section of review
Ideal for beach, bus station shops. Right on the front with a few parking spaces. Plenty of night parking opposite
Negative section of review
The en suite sink was tiny with a centre tap. Just suitable for cleaning your teeth and washing hands. Breakfast was £13.50 p.p per day extra.
Positive section of review
I had the most terrible experience, the place is not even in Hatch End
Negative section of review
Everything, a prison cell probably would be cleaner.
Positive section of review
lovely room and breakfast , would recommend
Positive section of review
Location of hotel near to airport
Negative section of review
Kettle and tea making facilities in bedroom
Positive section of review
It was close to our destination
Negative section of review
We were given a room at the back of the hotel it was a very long walk to get to the room and dining room
Positive section of review
Staff were extremely friendly.
Negative section of review
Room was hot there is no AC.
Positive section of review
The place IS really beautiful
Positive section of review
Convenient,close,clean
Negative section of review
The shower does not work properly