1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A comfortable room that we could use all day. No house keeping. Breakfast was good, there was certainly plenty to choose from. Friendly staff kept the hotel clean and tidy. Visitors were made to feel welcomed.The hotel was ideally situated opposite the bandstand and within walking distance from the theatres and the town. Thoroughly enjoyed our stay.
Negative section of review
The day the lift broke. The walk up to our room on the 3rd floor. But it was a good way to burn off the breakfast calories. No other concerns
Positive section of review
I had a very fragile item that needed looking after before my check in time. The gentleman behind the reception desk was very reassuring and made sure it was kept safely until I returned later in the day to check in. Excellent service, would stay again.
Poulton le Fylde, United Kingdom
Positive section of review
Rooms were very clean and furnishings were lovely. the check in staff were very helpful and accomodating. lovely view from the room
Negative section of review
The beds could do with a upgrade. Matresses were very 'springy' and you could feel a lot of the coils. Even just a chunky mattress topper would have made the difference. Breakfast seemed to be missing a few things. Tasted nice enough, but was rather basic.
Positive section of review
Everything was perfect as usual. Professional and friendly staff. Clean room and bed linenTasty breakfast.
Negative section of review
All was Ok
Positive section of review
Clean and tidy and the staff were helpful and friendly
Negative section of review
We were in the Battenberg apartment. It was a lot smaller than we thought and had no view, but it is the smallest in the building and we didn’t realise this from the advertising. The staff were very helpful, we did have a problem with hot water which was sorted out immediately , I would not stay in that particular apartment again but the rest of the building looked very good and we would be happy to stay in one of them
Positive section of review
Extremly clean and exceptionaly welcoming host.
Negative section of review
Parking is a bit tricky, but the host is very helpfull in making it work.
Positive section of review
The staff were very courteous and helpful.
Negative section of review
The ventilation rattled all night in the first room I was allocated. I got moved the following morning to a room in which the key-card for the lights didn’t work. An engineer stuffed three cards in the fitting leaving the lights permanently on.
Positive section of review
Liked everything about this place.
Negative section of review
Nothing.
Positive section of review
Staff were lovely
Negative section of review
There was food on the floor in my room
Positive section of review
Close to town.
Negative section of review
Far too much cutting back. No daily service for room. No soap (except liquid),no shower gel/shampoo. These have always been (and should still be) standard.