1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was perfect for a reason to visit, the room was perfect for us, clean, tidy and pet friendly. The host was fantastic, super helpful and even made us dinner on our first evening due to us arriving late, he really could not do enough to help. Breakfast was fantastic and there was more than enough for us.
Negative section of review
nothing
Positive section of review
Location excellent for Belfast ferry , staff very friendly and pointed us in the direction of an excellent Chinese restaurant (no restaurant at hotel at this time ) .
Negative section of review
Possibly on site parking but luckily on street didn’t seem to be an issue
Positive section of review
Lovely spacious room great for the dogs. In the heart of hawes great location. Staff could not do enough for you . We would stay again.
Negative section of review
Toilet is saniflow and very noisy. Room could do with updating touches for price paid. We stayed Friday and Saturday so expected noise after bedtime however 1.30am was a bit much. Breakfast next door which is no problem lovely decor and clean dining room but no cooked offering. We did go elsewhere on day 2 just to get decent coffee.
Positive section of review
Great central location on the market square. Comfortable and fascinating hotel, a modern hotel block behind a real character building.
Positive section of review
Really friendly staff. Very helpful. Gorgeous poodle. Well signposted so easy to find after a long drive. Good choice for breakfast.
Negative section of review
We were given a set time for breakfast rather than a range. This suited us but might not suit others.
Positive section of review
The room was bigger than it looked on the photos and was very comfortable. Evening meal and Breakfast were both excellent.
Positive section of review
The room was clean & cosy. The staff were friendly & helpful. The breakfast was very good & great value.
Positive section of review
Staff friendly, lovely evening meal, breakfast was good also. hotel full of character and convenient location.
Negative section of review
I struggled to get to sleep because of constant droning noise of traffic on nearby A1, but that was just me as my wife had no trouble sleeping.
Positive section of review
Easy to check in friendly staff good value for money will be using again
Positive section of review
The staff were friendly and helpful. Excellent food.
Negative section of review
Shower leaked from handset (probably a washer missing) which did not stay on the rail properly. Duvet not ironed. Stayed 5 nights but bed was only made once and the room vacuumed once. Curtain hook missing. Struggled to open bathroom door.