1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Outstanding service that made you literally feel like you’d been invited round someone’s house. Yvonne and Valerie were just two of the amazing team of staff at this unique hotel and they couldn’t have been more welcoming and accommodating. The beds were really comfortable with impeccably fresh clean bedding on the beds and as for the breakfast, by the time I’d had the table service Blueberry Smoothie, flat white coffee, croissants, orange juice my delicious eggs Benedict was just superb. All served with a genuine care and politeness by the team. You will not be disappointed by your stay here and we can’t thank Yvonne and Valerie and the team enough for making our trip memorable
Negative section of review
Absolutely nothing. It was a fantastic stay and can’t fault the hotel.
Positive section of review
I liked that the apartment was in close proximity of the local historical landmarks and the shops also with bus and train services too
Positive section of review
Loved the location and beautiful gardens. Rooms were spotless and beds were comfy.
Negative section of review
Pillows are like bricks! I suggest bringing your own
Positive section of review
very good shower and bathroom, comfortable bed, very good location.
Negative section of review
More sandwiches and different cakes with afternoon tea, outside is currently construction.
Positive section of review
Baby cot was really great . Breakfast is nice. Very affordable.
Negative section of review
Super tiny room. Bathrooms are really not spacious.
Positive section of review
Price and location was good
Negative section of review
Noise from Nightclub next door, although they did ear plugs
Positive section of review
The cleaners do a good job
Negative section of review
We were warned that there would be noise from the pub below on Friday and Sat nights which would have been OK if it had stopped at midnight as promised but instead it just went on and on and on. And it wasn't just music or live music it was the most terrible Karaoke and it wasn't just loud it was room shakingly unbearable. Seriously DO NOT STAY HERE AT WEEKENDS unless you really want a night in hell.
Positive section of review
Staff and food excellent
Negative section of review
Room too small walking leaves into the room
Kingston upon Thames, United Kingdom
Positive section of review
Near to a train station
Negative section of review
It was a bit funny to find
Positive section of review
Nothing
Negative section of review
Rude staff Filthy room and bed Sticky surfaces Broken windows and wardrobe Was told was not allowed to check cleanliness of room Was threatened with cameras Just absolutely vile Please be aware that these pictures are up close as the woman was trying to state that the room was prepared for our arrival