1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Richmond upon Thames, United Kingdom
Positive section of review
It is very relaxed, beautiful building and location. The rooms are well equipped and super comfortable beds and lovely bed linen.
Negative section of review
I k ow it cannot be helped but slightly irritated that the outdoor hot tubs were not in use but they do have to be maintained and on the plus side the hotel did inform us in advance so not really a moan at all because we had a fabulous stay!
Positive section of review
Location ,breakfast excellent , four poster bed and bedroom facing square
Negative section of review
Parking can be a issue
Positive section of review
It was very convenient for us and the staff were all very friendly.
Negative section of review
Hotel is very old and it shows
Positive section of review
Absolutely incredible location and even great cleanliness!
Positive section of review
Felt at home..no hassle..great position..friendly staff.
Negative section of review
Share bathroom..had to go home.
Positive section of review
It is really well located. All was nice and clean.
Positive section of review
Good location and friendly staff
Negative section of review
The rooms weren’t the same as the images
Positive section of review
Restaurant was good
Positive section of review
Location
Negative section of review
The lift was out of order and our room was on the second floor (four flights of stairs). I have limited mobility and it was very difficult to get our suitcases upstairs and to go up and down for meals. The lack of a lift was not mentioned until we checked in. There was no other room available and we arrived too late to find alternative accommodation in the area.