1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The cleaning staff. Everyone of the ladies I met was so accommodating. Helped us with our grandchildren and went above and beyond to make sure we were all comfortable. Please thank each and every one of them. You were fantastic ladies x
Negative section of review
Na
Positive section of review
Lucy and Dan were very welcoming, friendly and looked after us very well. We recommend their exceptional home cooked breakfast and dinner. It really felt like a home from home. The location is lovely so close to beautiful surroundings.
Positive section of review
A family hotel with lots of space internally and in the ground. Friendly people with limited numbers but very diligent. We enjoyed it immensely Food was excellent
Negative section of review
Grounds a little out of control. Trees needed treatment. But we enjoyed our stay
Shepton Mallet, United Kingdom
Positive section of review
Second time staying just as good as first lovely very friendly staff great food, everything you would want in an overnight stay. Hopefully will return
Positive section of review
I was upgraded. quiet area near docks. TV had Netflix I left before breakfast time but the options looked nice
Negative section of review
Shower had not been cleaned for some time
Positive section of review
For a budget hotel, this was excellent quality. Also, the breakfast was excellent.
Negative section of review
I couldn’t find any teabags in the restaurant when I went for breakfast. Coffee galore with the machine, but I am a non coffee drinker. Vending machine on basement floor wasn’t working properly. Unable to get water. Luckily, I just about had enough. One of the lifts was broken, so wound up going up and down, when I was trying to check out.
Positive section of review
Comfy bed. Lovely & quiet. No outside noise. Hotel bar
Negative section of review
The air con in the room didn't really work. The body wash bottle in the bathroom was empty
Positive section of review
The decor is beautiful and the breakfast is really good.
Negative section of review
No snacks/food in the mini bar except for 1 packet of biscuits. Would be good to have crisps, nuts, savoury snacks etc. The light in the cupboard fell out on me. The staff/service was either really good or really average. It wasn’t consistently good, which it should be for the price we paid. Spa area is beautiful but really busy and not enough staff to keep on top of tidying it.
Milton Damerel, United Kingdom
Positive section of review
Staff were great
Negative section of review
Slightly noisy peacocks but beautiful to see
Positive section of review
Close to venue
Negative section of review
The beds were to hard for me