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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was perfect. The hosts, Jen and Richard, made us feel very welcome. Jen had baked delicious cakes for our arrival. The gardens are very pretty and the views are stunning. The beds were comfortable, the rooms were beautifully and thoughtfully decorated and warm. The location for visiting the Lakes is excellent, with plenty to see and so close by. The whole property is a joy to stay in and is by far the nicest property we have booked for a stay in the U.K. You will not regret booking.
Positive section of review
Location is very good on the docks with easy access to a lot of Liverpool. Although we booked months in advance and it was our wedding anniversary, we think we received the smallest room in the hotel which had no view 😕 However, the bed was comfortable, bathroom functional and the breakfast buffet was good.
Positive section of review
Perfectly adequate, room was clean and tidy. Breakfast and dinner average. Staff were friendly. If you are looking for a good base camp for Ben Nevis then this works well.
Negative section of review
Average Pub grade breakfast and dinner. Gastropub prices. Overall the stay was as we expected from the information available on booking.com, however it is expensive for what you get.
Positive section of review
Carol Anne, Roddy, and Effie were all so welcoming and friendly. I felt like I was at home! We didn’t want to leave…
Positive section of review
Great room in the Lawns. Lovely extra lounge and garden. Unexpected and very welcome
Negative section of review
N/a
Positive section of review
Location, decor, cleanliness, kitchen facilities, views,
Negative section of review
One bedroom had no wardrobe or anywhere to hang clothes. Information book wasn't available until the second day of our stay. There must have been a leaking room, marking the walls. Just needs some paint as it spoils the lovely decorated rooms. These are all small points and didn't affect our wonderful stay there.
Positive section of review
The breakfast was excellent.
Negative section of review
I was very unhappy about being forced to have my credit card pre-authorised “in case of damages”.
Positive section of review
Excellent location
Positive section of review
All is good
Negative section of review
Nothing bad
Positive section of review
friendly
Negative section of review
the rain 💧