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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is the right place to book if you care pretty much only about saving money and you are ok with having the minimum possible comfort for a single room. The bed was comfortable and having the reception open 24h is a big advantage in case a problem arises. The room was clean enough and the common bathroom as well, even if not with great attention to detail. It is placed pretty much on top of Overground stations and very close to the stations to get the train to London Stansted airport, but it is not what you are looking for if you want to get quickly to tourist attractions. The staff was friendly and available in case of problems and questions.
Negative section of review
It felt more on the hostel side than the hotel. I booked a small room but did not expect it to be THAT small. It was more or less the dimension of a double-sized bed but with a single bed and a small desk next to it. This would ok if you don't plan to spend much time in there, but what was really a problem was the lack of air during the night. There is no window and it gets hard to breathe and very warm quite easily. The ventilation system could be better. The walls are paper-thin and the first person waking up from a nearby room in the same corridor wakes up pretty much everybody, unless you sleep very heavily. You can hear everything from the bathroom, even the water running from the sink, everybody's alarm, and even people moving things in their room. One morning I got stuck outside the room because the key card stopped working. To be fair, they fixed the problem quickly, but it was inconvenient that there was a problem to be fixed in the first place. I was rushing out for a conference and I had to get to another floor without shoes and toiletries with me to get to the reception. The area felt a little sketchy, and I didn't feel very safe going around after dark to grab a bite or just to come back to the hotel. Even if the overground is right next to the hotel, the line is slow to reach any point of interest besides a few connecting stations.
Positive section of review
Lovely hotel in wonderful grounds. Room reasonable size and common areas very spacious and comfortable. Only had breakfast which was OK. Beautiful terrace with plenty of tables and seating.
Negative section of review
Nothing
Positive section of review
Unbelievably well located and I was astonished how fresh the pastries were, really didn't expect this high quality for the price
Positive section of review
The location was excellent overlooking the dock and around 10 minutes walk from the arena and the free parking was a bonus.
Negative section of review
Nothing. The bathroom was very small, but very clean and adequate for a short stay
Positive section of review
Easy to find and comfortable cottage. Everything we needed for our short stay. Clean and homely
Negative section of review
Nothing it was all good
Positive section of review
Good location, close to the A11. Quiet at night aided a good night’s sleep.
Negative section of review
The room was situated at the back of the property so was woken quite early by the kitchen staff. Bathroom facilities could be better.
Positive section of review
Good choice for breakfast, substantial choice for evening meal
Negative section of review
N/A
Newbiggin-by-the-Sea, United Kingdom
Positive section of review
Location and price and facilities
Negative section of review
Nothing
Stoke on Trent, United Kingdom
Positive section of review
Meal was good Parkkng OK
Negative section of review
A dirty towel lweft behind the sofa I handed this into reception The cleaner did not check ?? Nor did I receive any compensation ??
Positive section of review
location
Negative section of review
nothing