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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location excellent, really close to the main terminal, Room - small but adequate, comfortable bed, clean. A good place to lay down your head before flying off to your destination. Couldn’t get the free tea & coffee on offer due to a flood, but not their fault…. One of those things!
Negative section of review
Room was a little on the small side for larger people 😂
Positive section of review
The host was very helpful and communicative which made the check in process smooth. The rooms are spacious, clean and comfortable. The apartment is well situated, close to buses, the overground, supermarkets and restaurants.
Negative section of review
States there are two bathrooms, however there is only one. Wifi was not reliable.
Brighton & Hove, United Kingdom
Positive section of review
Positives: 30 minute walk to the beach and 20 minute walk to city centre. The flat was incredibly clean and decorated to a high standard. Bed's were comfortable, and the showers were great. Would stay again!
Negative section of review
Minor issues: Can be very noisy at night with nonstop traffic. If you're a light sleeper, it's worth bringing some ear plugs! There weren't any cleaning products to clean kitchen surfaces or bin bags. Issue: Not very impressed paying £300 as a security deposit the day of arrival with threats of losing the booking if not paid. We chose to stay in Brighton as a staycation holiday, and having £300 taken off us cut into our holiday budget massively. I understand needing protection in case things go wrong, but surely there's another way of securing the money rather than putting people out of pocket the day they arrive! I'm now expected to wait 7 days to have that money returned to me!? I haven't had this issue with other properties I've stayed in. I felt the need to take a photo of every room before we left out of fear of not getting my money back!
Positive section of review
The property was immaculately presented. It was luxurious and comfortable. It has all the modern amenities we needed for our stay.
Negative section of review
Nil
Positive section of review
The apartment was very spacious and exceptionally clean. Excellent instructions in relation to accessing the apartment.
Negative section of review
There wasn't anything we didn't like.
Positive section of review
Very clean. Great value for money. Staff sent email with all the relevant information required.
Negative section of review
Only the shared bathroom. But was very clean so no issues
Positive section of review
Everything location & staff
Positive section of review
Great location Stunning views
Negative section of review
Cleaning standards could be improved - expected more from a harbour hotel Have stayed in harbour Southampton and found standards to be better there Hair on bed, coffee spills up the wall and on the bed side tables. Grout around shower needed a clean. (All photos below are of room and bathroom despite titles as unable to add more than one photo per section) Breakfast package only included cold continental which had limited choice - but what we had was good A bit odd that only filtered coffee is included in the bed and breakfast package
Brighton & Hove, United Kingdom
Positive section of review
Good location
Negative section of review
We were not able to enter the hotel as arrived after midnight though it was clearly communicated the timing we will arrive. Irresponsive receptionist (phone only communication). As we finally got in in the morning, the room was nothing like in the photos….
Positive section of review
Location
Negative section of review
Very dark room