1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was my first experience with CitizenM and althought I do not consider myself part of the target group (too old :-D) I liked the crisp and digital concept. Breakfast was super.
Negative section of review
Rooms in London are generally on the small side, which for tall guys like me can be a bit inconvenient.
Positive section of review
Nice and clean, decent size dorm room. There is also a small kitchen and a onsite cafe. Bus stop straight out front of hostel.
Negative section of review
The bathrooms are bit old and showers seemed to block within seconds.
Wotton under Edge, United Kingdom
Positive section of review
Food was very good but the room was awful, window didn’t close, needed decoration, paper thin walls and all a bit grim.
Negative section of review
The window in the room would not close and let in a massive draft, decoration was poor, whole thing looked tired. Walls were very thin and you could hear everything around you. Spa facilities were poor.
Positive section of review
The location is great, next to King's Cross. Very convenient when travelling on the Eurostar.
Negative section of review
The hotel was undergoing some renovations so it didn't have any power when I arrived. They didn't mention this before, neither upon arrival. Only when I went down to the reception to ask what was going on, they mentioned we wouldn't have power for another hour or so. I was there for business and couldn't charge my phone and laptop, but it also meant no lights in the bathroom. Very inconvenient, but more importantly, this should've been mentioned beforehand.
Positive section of review
Lovely location - quiet, great views, easy to find, walking distance from the pub.
Negative section of review
The heating could have been on when we arrived - tho' it was an unseasonably cold day, and we did arrive earlier than planned.
Positive section of review
Location perfect near my father in law who lives in devizes
Negative section of review
Not enough storage for food and clothes
Positive section of review
The building, the comfortable, clean and spacious rooms
Negative section of review
Unfortunately the wi-fi connection was down.
Positive section of review
Lovely property but very dark in places
Negative section of review
Dark in places
Positive section of review
The location and the room
Negative section of review
Too expensive
Positive section of review
Great location
Negative section of review
Small room that was pretty dirty. Wiped down ourselves with anti-bacterial wipes