1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Close to the town centre , free coffee and tea was a great bonus. Staff were really nice and welcoming ! Room was amazing like a mini apartment will definitely stay here again. 5 stars all round
Negative section of review
Nothing everything was spot on
Positive section of review
Nice quiet location, some decor a little dated but comfortable, friendly hotel. The food was excellent, particularly the soft shell starter! Excellent car parking. We'll be back
Negative section of review
Some areas could do with redecoration although there was nothing too bad. Reasonable rather than great value for money
Positive section of review
The location is literally just across the street from St Pancras/Kings Cross station. Very close to restaurants in a great area close to many of the city's major attractions
Negative section of review
The toilet closet was super small, hard to move around in.
Positive section of review
The staff at reception hadn’t a clue. The dining room and the bar are ‘tired’
Negative section of review
For the money it was poor by the standard of similarly priced accommodation
Positive section of review
I would recommend this to anyone, a real pleasure to stay there.
Positive section of review
The location of the property is nice and very cool
Negative section of review
None
Positive section of review
The location and room
Negative section of review
The room was not serviced because the staff did not stipulate I had be out of the room by a certain time 10.30. The breakfast area was a little cramped and was told if I wanted my eggs poached rather than fried I would have to pay for it. Obsurd. There was no slippers or bath cap and flannel. For a 4* hotel I expected better.
Positive section of review
Breakfast wss good
Negative section of review
Shower was very poor pressure, hotel was noisy late at night, need to plywood the landing floors, creeky and you can hear everyone coming back to rooms? Apart from that good value.
Positive section of review
Location is fine
Negative section of review
Old and not good enough for the money paid
Positive section of review
Everything