1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
We were visiting St James's Park so the hotel is literally across the road. Newcastle is a compact city so you're not far from anywhere really , station is 12 minutes away & you can leave your bags which is very helpful
Negative section of review
The bed was too close to the wall to get out comfortably.
Positive section of review
Our 5th stay and it's still lovely! Rooms are clean and comfortable It's in an excellent location for events at the O2 arena
Negative section of review
Nothing negative to say
Positive section of review
We loved our stay here, comfortable beds, top food, top staff, dog friendly, pretty much perfect stay! 5 stars easy.
Positive section of review
The really kind and helpful young lady who gave us the key and helped us with our suitcase
Negative section of review
This place is a scam. I am an experienced traveller and Booking. Com user and I can just advise you to stay away. This is not a cosy guest houseas it seems in the photos. It is an awful room on the top of a pub and seems more like rooms for the pub clients who want to spend some hours there. I can not describe my disappointment. It was really horrible. Do not book. The photos are misleading.
Positive section of review
Great location, food was nice 👌, staff very pleasant
Negative section of review
Down side, the bar shut at 8.30 on Mondays also no food on Mondays, other than that a great place to stay
Positive section of review
Good breakfast. Pleanty of variety. Kids enjoyed it.
Positive section of review
The pillow was nice, and the food was tasty
Negative section of review
The check-in was poor, they hadn’t checked if the booking was paid online which resulted in a double payment. No apology but was told I would be refunded within 5-10 working days. The room was average, but there were dirty hand and body towels with stains and hair on. The AC remote wasn’t working and there was mould in the bathroom
Positive section of review
It was whacky! Hilarious artwork
Negative section of review
Nothing
Positive section of review
Location and people
Positive section of review
Spacious
Negative section of review
Know water was allocated so we had to boil water from the kettle