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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Downtown High-Rise Luxury: City and Ocean Views!

    - “Comfortable, clean and classy”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Mahalo Hostel

    - “Location, vibe, people”

  • Nini Sweet home

    - “The owners were super helpful, we had planned to check in at 9pm but our flight was delayed and didn’t get to the apartment until nearly 11pm. The owner was still available and met us outside to show us how to access the property. They were also available at any time for any questions we had.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Egnatia Hotel

    - “Great value, central location, nice clean room”

  • WW Backpackers

    - “Perfect ! I have spend fews day there and i came back After cause everthing is perfect ! The staff IS really nice, its clean ! Good location! Good breakfast really good qualité/Price go for it !”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • MONday Apart Premium UENO

    - “I like the hotel is clean & the staff is friendly & helpful. Location is good.”

  • Lumi Tropicana

    - “V.nice place as pictured in blocking”

  • Boutique Apartments Amsterdam

    - “Communication was excellent, staff were friendly, the apartment was excellent and the location was perfect.”

  • Apartamenty u Bułecki

    - “The location was amazing, I hadn’t really looked at this in detail but we were close to the main street and everything we wanted was within walking distance. The property looked just as good as the photographs and we loved the modern Zakopane-style interiors. A bonus was the Tatra mountains view from the mezzanine window! Everything was clean, modern, and felt safe. The host video-called us to guide us to the accomodation parking, as the road was closed due to upgrades, this was very kind. Although, it would have been useful to know about this detour in the pre-arrival message exchange beforehand.”

  • Monturi Hostel

    - “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Edge Central Pattaya by JJJ

    - “Excellent condo in a signature 31 story high-rise building on 2nd street, fantastic rooftop pool and gym. I am a repeat customer and will book again.”

  • TAKSİM HAVANA HOTEL SUİTES

    - “I really liked the guys-brothers, at the reception they were very responsive, adequate and very pleasant, they always helped with any question, smiling, the woman cleaned the room well, everything was clean and good, we really liked it, we even decided not to leave anywhere else and stayed again...”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Empire Hotel

    Leicester, United Kingdom

    Average review score: 2.5
    • Positive section of review

      I made a reservation by booking.com ,for February 25-26, when we arrived at the facility, our eyes showed a bloomed room, not cleaned, dirty, smelly, in our lives we have not seen something disgusting like this in the hotel, unthinkable what was happening in this place, despite the fact that the reservation was non-refundable, the facility did not meet even the smallest standards you would expect from the hotel, we did not imagine staying in this facility a moment longer, as the hotel did not fulfil even the minimum on its part, I demand a refund of the money that was collected from us, a months has passed and we still have not received a refund. I don't know why this is even listed on booking .

    • Negative section of review

      nothing

    Reviewed: 14 May 2024 Stayed in February 2024
    Damian United Kingdom
  • The Bugle Inn Twyford

    Winchester, United Kingdom

    Average review score: 8.9
    • Positive section of review

      A really lovely room with air conditioning and a very large bathroom with separate bath and shower. Bright and airy. Excellent breakfast. Very friendly staff and would definitely stay again if I was in the area

    • Negative section of review

      Nothing!

    Reviewed: 14 May 2024 Stayed in May 2024
    Julia United Kingdom
  • The Hunters Rest Inn

    Clutton, United Kingdom

    Average review score: 8.7
    • Positive section of review

      The freshly cooked breakfast was amazing from Sally. The room very clean and the bed very comfortable. Nice views across the countryside, evening meal lovely and good value. Will come back when next in the area.

    • Negative section of review

      Nothing

    Reviewed: 14 May 2024 Stayed in May 2024
    Stephen United Kingdom
  • Holiday Inn Express - Birmingham - City Centre, an IHG Hotel

    Birmingham, United Kingdom

    Average review score: 8.4
    • Positive section of review

      A well priced hotel for our visit to Birmingham. Ideally situated for Broad Street and City centre. Breakfast a bonus too 9 out of 10! Fried eggs would have given it another point!!

    • Negative section of review

      Nothing

    Reviewed: 14 May 2024 Stayed in May 2024
    Christine United Kingdom
  • Montcalm Brewery, London City

    London, United Kingdom

    Average review score: 7
    • Positive section of review

      The Jugged Hare is a 'pub'on site and we had the best Sunday roast we had had in many a long year, Hotel was satisfactory and responded well to remarks on some small points.

    Reviewed: 14 May 2024 Stayed in May 2024
    Richard United Kingdom
  • The Dolphin Hotel

    Whitby, United Kingdom

    Average review score: 9.2
    • Positive section of review

      The Dolphin is a great place to stay xxx very central with a fantastic view . Our favourite place to stay

    Reviewed: 14 May 2024 Stayed in May 2024
    Angela United Kingdom
  • Howard Winchester Hotel

    London, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Great location five mins walk from Kings Cross Stn. Friendly desk. Comfortable room

    Reviewed: 14 May 2024 Stayed in April 2024
    Ian Denmark
  • Holiday Inn Express London Limehouse, an IHG Hotel

    London, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Location, near to the tube. Bed comfortable. Breakfast awesum

    • Negative section of review

      Area is run down and the hotel seems pricey

    Reviewed: 14 May 2024 Stayed in April 2024
    Rakhesh United Kingdom
  • 5 Castle Hill

    Lancaster, United Kingdom

    Average review score: 9.3
    • Positive section of review

      The location was amazing. Loved the decor etc.

    Reviewed: 14 May 2024 Stayed in May 2024
    Abi United Kingdom
  • Prince Rupert Hotel

    Shrewsbury, United Kingdom

    Average review score: 8
    • Positive section of review

      only location was fine.

    • Negative section of review

      the room was cold and dirty. Shower was damaged, old TV. No view true the window.

    Reviewed: 14 May 2024 Stayed in April 2024
    Paulius Lithuania
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