1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Best customer service in the U.K. Everyone was pleasant and helpful but special thanks to Randa and Christina! The room was perfect, bed was very comfortable and the bed linens were great quality. The food at the restaurant was really wonderful and excellent service as well. The pool and spa are magical. Easy walk to Hatton Cross station. (We are OAP’s) Can’t say enough about this hotel and wish we could have stayed longer.
Negative section of review
That we are not there now. Our current place on London is not good.
Positive section of review
Beachfront location with limited but free parking. Ample buffet breakfast. Heating worked well.
Negative section of review
Windows were filthy. Hotel seems dated but slightly grand.
Positive section of review
Very quiet and tranquil area. Convinient in terms of public transport. Very spacious.
Negative section of review
Rooms and bathrooms don’t have locks on them. A few items like the washing machine was not working. Apart from that it was a pleasant stay
Positive section of review
Great location. Nice bathroom and breakfast. Helpful staff.
Negative section of review
Very low celling, problem for tall people!
Positive section of review
Just a lovely stay .will book again
Positive section of review
Friendly, helpful staff, clean
Negative section of review
Coffee was not hot
Positive section of review
quite peaceful will be coming
Negative section of review
nothing!!
Positive section of review
breakfast and location good
Negative section of review
washing facilities would have been a bonus
Positive section of review
comfy beds
Negative section of review
staff not particularly friendly or helpful
Positive section of review
Room size
Negative section of review
I was on the bottom floor 119, in the hall way was a very bad smell, and it was in the room toilet as well.....