1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Jacqui, the owner was fantastic. Always available in case we needed anything. Gave us a good welcome and let us know about the property. She cooked an excellent breakfast. We took a wonderful walk in the beautiful surroundings and saw a few deer. We sat in the lounge after dinner and had some wine we brought. Really lovely lounge. The flowers were gorgeous. The bed was really comfortable. It was quiet with nice views of the garden, peaceful and serene. We had a lovely stay. Would highly recommend. We were on our way to the Highlands and wanted a stopping point before the big journey. Jacqui also allowed us to change our reservation at no cost as my husband had a test scheduled we could not change, so that was much appreciated.
Negative section of review
There was really nothing we didn't like. We loved it. Would definitely book again.
Positive section of review
The staff were lovely friendly and helpful when we first arrived. Great location and area, really close to Hyde park.
Negative section of review
Room not as advertised, much smaller, very squished. Expensive for what we got. Only one bedside table, only one plug point. Aircon screen hidden behind sliding door to bathroom, so couldn't work out how to turn heating down till we stumbled across it by accident. Was set to 26 degrees on a hot day! So was absolutely boiling in the night! The night time staff was not helpful with this. Lots of sound transmitted from the corridor, not soundproof at all. Fire alarm went off twice in the middle of the night.
Positive section of review
Good quality, clean restaurant, wide range of food. Excellent omelette made order, very friendly staff
Negative section of review
Unfortunately the room (315) didn’t have air conditioning
Positive section of review
Excellent location with lovely views across a valley towards an impressive railway viaduct.
Negative section of review
The property is at the top of a very steep hill (hence the great views).
Positive section of review
The grounds were fantastic and staff I met very friendly.
Negative section of review
The room in the Separate building were a little worn and needed a spruce up. I was given the disabled room which I knew nothing about at the time of booking
Positive section of review
Very comfortable. Home from home. Lovely location
Negative section of review
The speed bumps
Positive section of review
The staff were friendly and helpful
Negative section of review
We paid extra to take our 2 dogs £40 for 2 nights. As we paid I feel that our room was shoddy. Plug hanging off the wall and only 1 bin and a stained carpet. I think we should have had a better room. If we had not paid extra for the dogs I would have accepted more easily.
Positive section of review
Excellent dinner, friendly staff
Positive section of review
Great location and views
Negative section of review
Car parking was a bit difficult
Positive section of review
Location