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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Spacious rooms, great bathroom obviously recently renovated. Fantastic view of the castle and river. Breakfast offered a wide choice of cooked items, cereals etc
Negative section of review
Check in at 3pm was in our opinion a bit on the late side.
Brighton & Hove, United Kingdom
Positive section of review
The price, location, room cleanliness and facilities, breakfast were all great and the staff were very friendly and helpful.
Negative section of review
The beds were a bit too firm for my taste and the shower drained slowly.
Positive section of review
The feeling of privacy, the beautiful views, private out door space and the gifts
Negative section of review
The garden furniture was uncomfortable
Positive section of review
The room/bathroom was very clean and the beds were comfortable
Negative section of review
The room was very hot, we later discovered the heating was on (late May despite it being really warm and humid outside) but when trying to turn off the radiator discovered this wasn't possible as the thermostat/temperature dial wasn't attached and therefore inoperative.
Positive section of review
Great location. Great food. Great bedroom!
Negative section of review
We enjoyed everything!
Positive section of review
Location - we would stay again
Negative section of review
At £250 a night it seemed expensive for a 3 star but probably due to location.
Positive section of review
Lovely location
Negative section of review
Relaxed feel, comfortable, really helpful and friendly host
Newcastle upon Tyne, United Kingdom
Positive section of review
Good location.
Negative section of review
Room was not clean, carpets stained, dusty and little bit smelly in bathroom, had to run shower and taps for bit.
Positive section of review
Nothing
Negative section of review
1) Unfriendly reception staff by Olivia. 2) There is no greetings word, no smile not even „Welcome“!! 3) The main entrance glass door is always closed and you are not allowed to get inside the building till you ring the bell and the reception staff will give the permission(press the button). Honestly, This matter is impractical and very uncomfortable 4) The taxi cannot reach the hotel entrance because it’s a walking area. Cars are not allowed. 5) Not spacious room(one bed room), and the extra bed was placed in the kitchen!! 6) Uncomfortable double bed. 7) Uncomfortable pillows. 8) Early check in only available from 13:00 with additional cost. 9) Regular check in 15:00 10) Small lobby (only 2 sofas + 4 Armchairs). 11) Room windows are not able to open, it’s sealed. Highly not recommended, especially for families.. My reason that I chose it due to train station nearby.
Positive section of review
N/A
Negative section of review
N/A