1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
They were short staffed but service was very good and they apologised to everybody for keeping them waiting at breakfast
Positive section of review
Good location for walking near York Minster. The staff are friendly. There is parking in the hotel yard.
Negative section of review
The picture is pretty, but in reality it's not. The room was so stuffy.
Positive section of review
ROOM WAS SUPERB BED WAS COMFORTABLE BATH AND SHOWER ROOM RELLY NICE AND WHOLE ROOM WAS SPOTLESS
Negative section of review
NOTHING ALL GOOD
Positive section of review
Brilliant location, lovely accommodation, everything you need for a relaxing stay.
Negative section of review
Nothing
Positive section of review
Excellent hotel very clean & friendly would definitely stay again
Negative section of review
Nothing couldn't fault it everything is what I wanted it too be in a beautiful hotel
Positive section of review
Great staff and perfect location
Positive section of review
Location Distance to Metro
Negative section of review
Breakfast too much simple with low variety Room extremely small
Positive section of review
generally hotel atmosphere
Negative section of review
the key cards are always deactivated in all days and I had to solve that problem via reception even when I am at the door, I turned to reception.
Positive section of review
Warm, cosy and very clean
Negative section of review
Nothing we would stay again
Positive section of review
The central location
Negative section of review
The cost