1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Struan House was exceptional for our one night stopover. The hosts were very welcoming,and our room was fabulous. Breakfast was one of the highlights with the communal table where conversation flowed between other guests. Overall we had a wonderful stay.
Negative section of review
Buckie is very limited with regard eating out. As for the general area we could not comment because of our short stay there.
Positive section of review
Room was clean and tidy. We had 3 rooms booked and were all beside each other. Room was warm but a fan was provided. Kettle and fridge was very handy
Negative section of review
No parking and was a little noisy but didn’t bother us too much.
Positive section of review
Great stay - excellent location, clean and comfortable rooms. The staff were friendly and helpful. Breakfast was good. No hesitation in returning.
Negative section of review
Didn't have any negatives.
Positive section of review
Location of The Angel is perfect for exploring Cardigan and surrounding visitor attractions and provision of nearby free car parking is great
Negative section of review
The room is located on the second floor and there is no lift but the reception staff will carry your bags up if required. It would be great if breakfast was available and Sunday accommodation was provided but accept that the price reflects these drawbacks
Positive section of review
Very clean and comfortable, we are YouTubers and will also post our video to let people know how wonderful this place is.
Negative section of review
N/A
Positive section of review
As far as I experienced, it is nothing and it was a terrible experience.
Negative section of review
The room has a false description and it is misleading. I booked a room with a quiet street view , but the noise level from the street is extremely loud. The staff has no customer service skills and stayed in my room in the middle of the night to blame me and booking.com non-stop because I complained about the room. Then they came to my room around 12:30am to ask me to leave and threatened me to get the police to arrest me because I asked the staff to leave my room. They cancelled my booking at mid of night and asked me to leave around 1am , mid of night. I waited in the room whole night for police to come as I am happy to leave witt police for security reasons in the mid of night, but no one came. I did not have any rest.... Now , I realised that it was a game. Second day, when I left , I complained about this to staff. The staff videoed me. I asked him to stop, he said he did not video me, but I found the video of me on this phone with his permission. He deleted video , but refused to delete from the bin on the phone. I tried to call police and he finally deleted the video from his bin on the phone.
Positive section of review
The breakfast was fab , the bed was very comfortable.
Negative section of review
They were doing work outside the hotel and we were not informed.
Positive section of review
Breakfast was good. Parking was excellent.
Negative section of review
We were in room 102, in the basement. It was very noisy and if we were staying more than one night we would not have stayed.
Positive section of review
Best part was the turkish bath. Delightful.
Negative section of review
Our room looked like a travelodge. I understand that's the risk when each room is different but I guess we didn't get lucky.
Positive section of review
Had a lovely curry for dinner.
Negative section of review
Room smelt of cigarette smoke from the previous guest. We also had a phone call at 2.30am from the hotel and have no idea why.