1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was so close to the airport and easy access to all forms of transport
Negative section of review
There was nothing unliked about our stay
Positive section of review
excellent service,great food. made to feel welcome as soon as we arrived
Positive section of review
Rooms spacious, washing machine and dyer access, secure rooms
Negative section of review
Location is a little off, right next to main drag alot of commotion and activity through the night. Recommend check in before 8 and chose wisely on going out
Newcastle upon Tyne, United Kingdom
Positive section of review
Central near bars/restaurants
Negative section of review
Staff had given my room away without my knowledge or consent! I had clicked pay at venue and it appears they tried to charge my card again without my consent! We were so tired and then the guy on desk sold us a dirty room that was joint to another room with a little door! My first time in this place and certainly the last! It’s really frustrating how they had cancelled my booking without any email notification or any communication whatsoever! Avoid
Positive section of review
Always stay here. Its the best.
Positive section of review
Amazing room- modern and cozy.
Negative section of review
Some communal areas needed a tidy up
Positive section of review
Charming staff . Huge bed.
Negative section of review
Nothing
Positive section of review
The location
Negative section of review
Our room can’t have been refurbished for 30+ years. The mattress was so poor my wife and I had to sleep on the floor. The duvet cover was way too small for the duvet. The sink in the bathroom was cracked and the mirror knackered. So bad it was laughable!
Positive section of review
Great staff