1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I've stayed here before and love the very central location in Pontypridd, the glamorous and unusually designed rooms and the attention to detail. I usually stay in the White Rooms on top floor. They are well equipped with good tea & coffee tray, an iron and ironing board, TV that works well, exceptionally comfortable bed and bedding and a nice big bathroom. Plenty of space too. These top floor options are normally quiet rooms, as they are away from the noise of bar and function rooms and the streets of Pontypridd. The bar and restaurant is great and the staff are lovely.
Negative section of review
We did have a problem on our second night which I have not encountered before. Guests in the next door room were really noisy in the late afternoon (we went out after that) and then from 4.30am. I am not that fussed about noise (I live in a flat under a part-time DJ and block it out!) but there was very loud music and one man seemed to be talking into a mike, with people going in and out of the room all the time. It isn't the hotel's fault but I noticed another comment about noisy guests and just wanted to alert the hotel in case this becomes a regular pattern.
Positive section of review
The breakfast was very good and we also appreciated the staff's service at the table like in a restaurant. The room was comfortable and very clean, like the rest of the hotel, too. The location was in a nice and quite area and located in a convenient distance to the city. The staff was very friendly and service-minded. We enjoyed our stay very much.
Positive section of review
Not far from train station .Big Tesco very close by can see car park from window. It was very clean and comfortable. A parking space was an added bonus.Parking is off the street behind property and feels safe even though we didn’t make use of it.
Negative section of review
There were 3 adults and only a 2 seater settee so I had to sit on chair. The noise from street made it difficult to sleep comfortably but I know that is out of your control.
Positive section of review
Great location and lovely facilities. Great cafe for coffee and cake when we arrived. Fantastic breakfast. Most importantly lovely clean, cosy rooms with a great bed - and all the staff were very friendly and helpful
Negative section of review
Nothing
Positive section of review
Nice well maintained small hotel. Good sized room with all expected facilities in good working order. Plenty of parking. Tariff came with a good breakfast. Staff very pleasant & helpful. Would stay again.
Negative section of review
Personal only, I found the bed a little too firm & an extra pillow would have been great.
Positive section of review
The apartment was in a great location and very nicely decorated throughout. The rooms were very comfortable and relaxing. We would stay again.
Negative section of review
Nothing
Positive section of review
Clean, spacious room. Helpful staff. Lovely food.
Positive section of review
Great breakfast choice and very tasty
Weston-super-Mare, United Kingdom
Positive section of review
Good, the beans were cold.
Negative section of review
Noise outside bedroom window till 1:30 am. Customer's drinking, laughing.
Positive section of review
Great staff.
Negative section of review
No regrets