1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were helpful and friendly, especially the chef who does breakfast. Food was of a high standard and the bar and restaurant area was spacious and vibrant. Room was very comfortable and modern, very fresh and airy. Only downside was the cupboard door kept swinging open in the bedroom but other than have nothing to fault at all. Wouldn't hesitate to book again if working locally.
Negative section of review
Nothing
Positive section of review
This was great value for money especially as we had free parking as well. We didn't use the restaurant for breakfast as we were meeting family we would certainly stay here the next time we visit Bristol.
Positive section of review
Breakfast was great, staff were so lovely, and the game-changer was how dog friendly the hotel was. Loved that!
Negative section of review
Nothing, everything was great!
Positive section of review
Stayed before,, really good space at property. Large bedrooms and living area
Negative section of review
No hot water,,, boiler was not working and neither was the emersion tank so when we finished work we had no hot water to shower in,,, was offered elec heaters but that had nothing to do with having hot water,,,, was offered a days refund which ended up being a fraction of the daily cost, because of vat a fees,,, complained through booking.com but was just ignored...hopefully they can get the boiler working for the next visitors
Positive section of review
It was clean, the bed was comfortable and the view of the garden was gorgeous
Negative section of review
The bathroom was a bit small and the parking was just free for a couple of hours so keep that in mind
Positive section of review
The staff were lovely. The restaurants very good. The location excellent
Negative section of review
The printer didn't work so the receptionist couldn't print flight vouchers, the parking payment machine didn't work and there wasn't a sign but the receptionist took paymt with a small discount for the faff, the lights didn't all turn on in the morning - but someone was to hand to help sort quickly.
Positive section of review
Very friendly staff, luxury accommodation and excellent breakfast
Negative section of review
The entrance could be nearer the car park
Positive section of review
Very pleasant large room, great food and very friendly staff
Negative section of review
No subtitles on the TV
Positive section of review
Excellent location
Negative section of review
Nothing
Positive section of review
Breakfast amazing
Negative section of review
Nothing I knew when I booked that there was no en-suite but had its own private bathroom with shower and bath
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