1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I managed to use the facilities whilst on our stay, the sauna, steam room and pool were such a relaxing time, the staff at the bar and restaurant were so welcoming and polite, the food was also great.
Positive section of review
Excellent location for visiting Whixall Moss NNR and Llangollen Canal to see the wildlife. Cottage comfortably furnished, warm and clean, and more spacious than I realised from the photos.
Positive section of review
Room was lovely, clean and with all facilities expected. Toiletries and biscuits all included which in many hotels are no longer included. Swimming pool was lovely and relaxing.
Negative section of review
The swimming pool didn’t have showers in the changing room. Meaning we could not wash our hair until we got home as we already checked out the room.
Positive section of review
Friendly welcome. Bedroom was warm and comfortable. Plenty of free guest parking at the hotel(not easy to park in Ilkley). Interesting architecture and period features.
Negative section of review
Took a while for the hot water to come through.
Positive section of review
The host was very accommodating, allowing for an early check-in. Communication was excellent, the kitchen was well-equipped, and the place was clean and comfortable.
Negative section of review
for improvement: The check-in instructions were unclear (there were two key boxes), and arranging for hot water was necessary, but they resolved it quickly.
Positive section of review
I was late for breakfast but they still allowed me to pick something up right after their closing time. It wasn’t as fresh but I was grateful!
Negative section of review
I prefer more protein and vegetable greens for food choices.
Positive section of review
The closest to the Royal Windsor Horse Show
Negative section of review
Only one car parking space
Positive section of review
Convenient, have stayed before
Negative section of review
Nothing all good
Positive section of review
Easily accessed
Positive section of review
breakfast
Negative section of review
nothing