1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was wonderful, staff very friendly and helpful. Bedroom very comfortable, Evening meal very good and the continental breakfast was scrumptious with lots of fresh fruit, full English breakfast also very good. Would definitely recommend it and go back. The decor had been done very imaginatively.
Negative section of review
Nothing
Positive section of review
Appartement had everything we needed, kitchen had plenty utensils and two en suite bathrooms were super handy. It was more spacious than anticipated and we were lucky enough to have sunny weather and thus enjoy the garden and amazing views. We loved our stay!!
Negative section of review
Only thing we can think of is that the fridge was a bit small for a stay of a few days and maybe a washing line to dry clothes in the garden would have been nice, but it wasn’t a huge negative at all!
Newcastle upon Tyne, United Kingdom
Positive section of review
Staff were amazing they very helpful and lovely everything was straight forward to check in rooms where beautiful best hotel in Newcastle and they will help you where ever they can absolutely great service I’ll never stop anywhere else
Negative section of review
There wasn’t a single fault at all the hotel was stunning great location and everything
Positive section of review
The friendly staff, nice room with a very comfy bed and good facilities. Lovely cocktail bar with fantastic, creative barman. Breakfast was delicious.
Positive section of review
Greeting on arrival was excellent (even though we were late) Breakfast looked nothing special but in fact it was superb.
Negative section of review
Only thing we could fault (and its a very small point- hence 9 out of 10) was we couldn't really enjoy the amazing views out of our room because other guests could see into our room. Wouldn't stop us returning.
Positive section of review
Location was ideal for train travel. Room was very comfortable. Staff very helpful and friendly.
Positive section of review
Central location. Staff were friendly. Meal in the Bistro was excellent.
Negative section of review
A bit dated.
Positive section of review
Friendly staff, very close to Connexin, bar looked nice but didn’t use
Negative section of review
Bit shabby, bathroom very basic
Positive section of review
Liked where it was situated , pleasant grounds , good breakfast ,
Negative section of review
The room was suppose to be refurbished which was to a degree , but couldnt help notice all the stains on the carpet . The bathroom was nice , but shower could have been a bit warmer , the water we noticed was slow going down so I lifted the trap and it was filthy and disgusting .
Positive section of review
Clean, super comfy, friendly staff, good location
Negative section of review
5pm check in is very late