1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Easy check in/out. Croissants and coffee were delicious! Fridge etc spot on. Nice selection of ready meals and snacks available. Room amenities good. Great view from the room though overlooked closely by neighbouring properties.
Negative section of review
The room was very hot on arrival, and the room temperature control wouldn't go low enough to make the entire stay comfortable.
Positive section of review
Location was great and room was comfortable and spacious, with all the facilities you'd expect and very clean too.
Negative section of review
Key code supplied to get the keys didn't work and had to call to get a new code. TV signal reception wasn't good (unwatchable) for standard terrestrial channels (BBC, etc), bathroom sink was partially blocked and slow to drain, and lastly one bath towel for 2 people wasn't realistically enough, but luckily I had brought a spare one with me.
Positive section of review
Was near the venue we were staying. Was clean. Start friendly
Negative section of review
When we came out the room there were workmen and a a cloud of dust as we walked by and we were on our way out which was a shame. Prices for meals and drinks were quite high.
Positive section of review
Spacious room, plenty of restaurants around the vicinity
Negative section of review
Took nearly 20mins to get served at the bar due to the only staff member having to check people in
Positive section of review
nothing, it was awful and I felt incredibly unsafe.
Negative section of review
The hotel was full of drug addicts, smoking outside the property as well, there was mould on the walls of the hotel, there was only a single plug socket for three people, the bathroom and beds were filthy, the staff were rude and inattentive and more interested in facilitating the crack smokers. I felt incredibly unsafe, as did the people I was with, to the point I locked the door and put a chair under the handle.
Positive section of review
Central location, friendly staff, comfortable bed.
Negative section of review
The room partitions are very thin so noise from other guests was inevitable. On-site parking was a lottery as usually full with non resident dog walkers on the nearby Tarka trail. Decoration of room needs improving, many plaster cracks.
Positive section of review
The doors all had a lock code instead of keys.
Negative section of review
The floors were a little bumpy and unfinished
Positive section of review
Great views and decorated very nicely.
Negative section of review
The apartment is up quite a few flights of stairs and parking is a bit problematic on busy days.
Burnham on Sea, United Kingdom
Positive section of review
Friendly hotel on seafront.
Positive section of review
Friendly people