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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is such a pretty little place, shabby chic decor is right up my street. Our first impressions were great as we were met by a very friendly, welcoming member of staff. Food was great . Right next door is a petrol station which is actually quite handy if you fancy grabbing snacks or drinks for your room. There’s a fantastic selection of teas in the room, fresh milk and waters in the fridge.
Negative section of review
The room was very warm even with turning the heating completely off and trying to fathom the AC. On moving the pillows the headboard fabric is in absolute bits and really does need attention. The kettle needs throwing away its way past being rescued by oust, the limescale is so bad. A green light similar to an emergency exit sign illuminated the room at night and also as the toilet is on a sensor and there are gaps in the lovely wooden door, once the toilet has been used again light illuminated the room at night.
Positive section of review
The location was excellent in the centre of town with its own parking place. The flat was clean and well presented with plenty of tea coffee provided. I found the bed very comfortable and the shower was lovely. The kitchen was quite well equipped. The staff did their very best to put problems right, very helpful, keeping me informed by text.
Negative section of review
Unfortunately the boiler had stopped working and so we were without heat the first night, heaters and blankets were provided for the second night and on the third day the boiler was fixed. The staff were excellent in trying to get the problem sorted. Some of the photos showing the interior of the flat are out of date, as is some of the information in the welcome file. I think a small freezer would be useful, and a smaller frying pan
Positive section of review
Offered a free upgrade to a deluxe room on arrival room was beautiful bed was super comfy. Staff were very welcoming and friendly. Restaurant meal was excellent as was breakfast. Spa treatment was lovely
Negative section of review
Shower in spa wasn’t working pool was freezing cold.
Positive section of review
It was a lovely and quite peaceful place, the staff were all lovely, the views, fresh air there is outstanding, i will be going again most definitely
Negative section of review
The people the views the food the fresh air
Positive section of review
Very interesting old building. It can reimburse better and would be nice have lunch or dinner there
Negative section of review
Nothing just need doing up
Positive section of review
Location to where we were going was fab. The room perfect for our needs.
Negative section of review
A bit more info on recycling would have been helpful.
Positive section of review
Very clean and great location. Well equipped for its size.
Negative section of review
The bathroom needs some maintenance. The toilet seat is coming off and there is a leak under the bathroom floor so water disconcertingly squelches up between the tiles. The third bed is a VERY uncomfortable sofa bed and although we were told bedding would be provided this consisted only of a pillow and duvet with no duvet cover or bed sheets! The flat really isn’t big enough for 3 people.
Positive section of review
Handy as sister’s wedding party was held there.
Negative section of review
Bit noisy with people in the garden smoking.
Positive section of review
Comfortable, breakfast was good, sauna and pool
Negative section of review
Dinner was very expensive for what it was. Hotel quite expensive.
Positive section of review
Amazing As Always. Staff Are Very Friendly
Negative section of review
Nothing.