1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was beautiful, clean and a very high standard. Breakfast selection was great and made to order. Hosts were exceptionally helpful and friendly
Negative section of review
Nothing
Positive section of review
Lovely old building in great location. Staff was friendly. There was live music and dancing and a good crowd of people.
Negative section of review
Bit run down and furnishings not all very fittings for surroundings. Needs TLC.
Positive section of review
Super location,extremely friendly and efficient staff. Great facilities with some great walks from the hotel.
Negative section of review
There are no charging points in the room and the sockets next to the bed are all round pin. This is a dog friendly hotel which allows dogs in the restaurant and to sit on the chairs that other guest will use which is pretty unhygienic. To consider non dog owners it would have been great if there was an area that was dog free so you can eat your food without worry.
Southend-on-Sea, United Kingdom
Positive section of review
Beautiful apartment, spotlessly clean, had everything you needed. Perfect location and friendly host.
Negative section of review
Could not fault it at all
Positive section of review
Right next to the airport. Good sized rooms, very clean. Staff really helpful.
Positive section of review
As a new build it was everything we thought it would be - modern & bright
Negative section of review
Most of the staff were friendly and our stay was comfortable but…there was no mention of parking fees @ £15 per evening and that even after paying this you were not guaranteed a space if you decided to go out and about in the car as they were very limited. The breakfast although buffet was very limited - full english consisted of just cheap sausages, bacon, ONLY scrambled eggs that hd been microwaved - (NO fried eggs) & mushrooms. No potato’s such as hash browns or fried bread. The continental was very basic and limited. For £11 this was very expensive. The TV & wifi went down for over 24hrs and was still not working when we checked out with no offer of compensation as this meant we hd no entertainment as unable to use any other devices like tablets or laptops to stream anything. It also seemed as though they needed a proper engineer to sort it out but relied on a ‘maintenance’ man to keep switching it on and off again in the hopes this would fix it. We booked a deluxe sea view room which did have a wonderful view of the beach & pier but it was very small and cramped. There was a very basic hostess tray but no glasses or even plastic cups for you to drink water etc, so we found a local supermarket and bought glasses for our stay.
Positive section of review
The beautiful view of the mountain,pretty room, also nice & clean.
Negative section of review
Everything was fine.
Positive section of review
Very handy to Kings Cross station
Negative section of review
A bit noisy.
Positive section of review
Location was good. Room was clean
Negative section of review
The bed was so uncomfortable I could feel all the springs in the mattress. The handsoap dispenser in the bathroom was empty and the flusher button on the toilet was broken making it difficult to flush. Shower was very slow draining, the trap in the drain is likely clogged with hair and needs a good clean out.
Positive section of review
Ambience, location, staff, room.
Negative section of review
No fridge in the room. the outside spotlights are directed at the room, making it very bright, so the curtains have to be closed. Not very comfortable on a warm night.