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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My friend and I really enjoyed our time in Shropshire, but particularly at the hotel where the service was excellent! Staff were so friendly and accommodating. We had a lovely evening meal and the breakfast was very good too (I was provided with a very nice vegan breakfast). The location was good and the village was very pretty too. I slept like a log and would definitely stay at the Lion hotel again when wanting to visit the area.
Negative section of review
I liked everything!
Positive section of review
Staff were very friendly and helpful. The sleeping pod is private and clean, and lockers are available to keep valuables safe. Location of the hostel is perfect and in amongst it all. The whisky and gin tasting downstairs was great! This is my second time staying here and I would recommend it to anyone as its very good value for money and not like any other hostel.
Negative section of review
The cleanliness of other people in the shared room, there were no available power points as people were using them, but they were not in the room. Bench space was taken up by empty bottles and other items belonging to people in the shared room.
Positive section of review
In general, the stay at Strawberry Bank Hotel was great! The people was really nice, the breakfast was delicious and is located in a very calm area, which allow a great rest. At the same time, is well connected to town through public transportation and is not far at all. Really good!
Positive section of review
Got a free upgrade at the property because they did not have the room I booked and prepaid for
Negative section of review
They did not accommodate me request to pay for late check out even through I confirmed it twice once via message and then via calling at the property
Positive section of review
Beautiful, historic and interesting building, comfortable and spacious accommodation.
Negative section of review
Nothing really
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent location and a really well-designed hotel.
Negative section of review
The room was a bit small.
Positive section of review
Good location for business trip
Negative section of review
Room temperature was too hot. Radiator was on full. I notified receptionist shortly after checking in, in the evening and when returning to my room later after dinner, the radiator was still on. A man came to turn it off but whatever he did, didn’t work. I was given a fan but it didn’t have much effect. A young man behind the bar used his bank card to drain away too much cordial he had poured in a glass full of ice, when I asked for a completely new glass and measure he seemed reluctant to do so until I insisted. Breakfast is expensive and if you want to use the pool, you have to pay extra.
Positive section of review
Everything as always great!!!
Negative section of review
N/a
Positive section of review
Room size. Bed size
Negative section of review
Shower temperature fluctuated.
Positive section of review
Only location
Negative section of review
Price is to high for what you receive. My card and the card of another group lost its contact to open the door and there was no one in reception. I was almost crying of nervous thinking that I would sleep in the sofa of reception when another group arrive and they had the same problem… if you don’t have the physical keys to share please monitore the cameras to avoid it… the room was okey but not so clean as well but the worst part was the toilet… so much worst than a public station!!! When we arrived I saw body hair in the toilet… the worst experience ever!!!! Booking also doesn’t helped!!! Lucky of me that another group arrived and found the WhatsApp number to call help… because my phone was discharged to call for help… before all of this I also received a message saying about my late check out but I was there already… I also got concerned about they give my room keys to other people… worst ever