1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was lovely, had so much character, the views outside the window were beautiful. It felt very homely. I loved the location and the animals. Nikki went above and beyond to make sure I enjoyed my stay.
Positive section of review
The room was light, fresh and immaculate. Pristine bedroom and bathroom. Great location for my needs and superb value. Fully recommend.
Negative section of review
Nothing.
Positive section of review
Location and garden are lovely. . Welcome wine and milk. Information pack useful. Lovely and warm with hot water and good shower.
Negative section of review
Kitchen consumable basics could have helped and sharp kitchen knives needed.
Newcastle upon Tyne, United Kingdom
Positive section of review
Nicely decorated rooms. Clean. Excellent sound proofing given the very central location.
Negative section of review
More shelving around sink in bathroom if I was very pedantic.
Positive section of review
Rooms were nicely decorated and looked clean and professional.We enjoyed breakfast.
Negative section of review
Couldn't sleep much because some people were either talking loudly or shouting down our corridor in the early hours and people above us were closing and opening the sliding door very heavy handed and felt like it was going to come through into our room .Also it didn't help that there is a nightclub either side of the hotel banging out music till gone 4am.My partner only had about 3 hours sleep. In the morning we had breakfast but some staff members looked disorganised and there were trays and trays of half eaten food everywhere. They could not keep up with the level of people coming in to eat and washing /drying plates/cutlery etc etc.
Positive section of review
Lovely hotel, clean and friendly staff. Pool and spa area spotless
Negative section of review
Noise from other residents, running up and down corridor and slamming doors. Had to complain to staff and it still continued
Positive section of review
Superb … great rooms, excellent location, amazing service!
Negative section of review
N/a
Positive section of review
Good location near tube and Queensway
Negative section of review
Dirty carpets, breakfast was rubbish.
Positive section of review
People are kinds & nice
Negative section of review
It’s a disabled access accommodation room, the toilet is not really good for me
Positive section of review
Cleanliness
Negative section of review
Needed more cutlery and crockery. Tea and coffee.