1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were great, friendly, professional and welcoming. The evening dinner and standard of food and beverage including the breakfast was superb and great value for money. Thank you.
Negative section of review
I think that the room, albeit clean, tidy and well maintained could do with a simple upgrade (shower, quality bed in particular). Otherwise all public areas were lovely.
Positive section of review
We loved the cleanliness of the property and the very comfy bed. The staff, Darren especially, super friendly, very welcoming and easily approachable.
Negative section of review
Nothing we didn’t like but the hot tub and the sauna wasn’t working as well as it could have.
Positive section of review
Close location to the Historic Dockyard,east walking to everything, quiet location bit with cafes and stores very close.
Negative section of review
Had to pay at 100 pound security to book in which I wasn't expecting but got refunded OK when leaving. Person in the room next to me had a radio on 24/7 not loud but loud enough to identify songs. That's not management's fault.
Positive section of review
Historic building and a nice friendly host. Nice sitting area around an open fire. Breakfast was plentiful.
Positive section of review
Great location, lovely friendly staff - would stay again
Positive section of review
Very easy to book and high standards in rooms
Positive section of review
Appreciated upgrade due to mobility
Positive section of review
Breakfast good. Room comfortable.
Negative section of review
The hotel is being extensively renovated with building work disrupting reception, restaurant and circulation. Signing is confusing and in the circumstances prices should be substantially lowered. Specifying twin beds was ignored. Although they warn this might happen it is a totally unacceptable practice in my opinion.
Positive section of review
Friendly staff,good food,cosy
Negative section of review
Parking was a little awkward as space
Positive section of review
Location
Negative section of review
Beds are old and uncomfortable