1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room and hotel were fantastic. Loved the traditional furniture and decoration. The location is the best in Edinburgh and right on the castle. The food was amazing and the service was second to none. When eating in the garden restaurant for dinner, I noticed that the stone floor had melted candle wax right under where I was sitting, this transferred onto my suede boots. The staff took them away at end of the night and professionally cleaned them for me and they came back as new. What more could I ask for!
Negative section of review
Would have been nice to have a bar area to have pre and after dinner drinks, we really missed this being on site although there are plenty of other outside options to choose from.
Positive section of review
Beautiful location, unique opportunity to stay in the lighthouse keepers home. Serene and relaxing, with a beautiful walk along the cliffs and down along the beachfront. The facilities were excellent and we would highly recommend a stay. Short train ride into Belfast if you don’t want to take the car. Thanks to Pamela for her patience in waiting for us to arrive.
Negative section of review
Nothing we didn’t like, but make sure you know the route to get there. It is down some narrow roads, so read the email which gives you clear instructions.
Positive section of review
highly recommend this hotel situated just a stone's throw away from Paddington station. The staff here are exceptionally kind and always ready to assist. Plus, the pricing is quite reasonable when compared to the average rates in London.
Negative section of review
I would appreciate it if the hotel could offer a bar or food service during early mornings or late nights. While I understand that there are plenty of shops and dining options nearby, having a small bar onsite would be a nice addition.
Positive section of review
Stayed one night with family, only downside, service very slow in bar, especially the wait for food, when it arrived didn’t think it was value for money
Negative section of review
Service in bar could have been better
Positive section of review
The room was great and evening meal was excellent. We had an early start before breakfast and we were provided with cereals and cold milk.
Positive section of review
Best Hostel I have stayed in. Clean. Separate toilets and showers for men and women. Helpful staff. Sink in private single room.
Positive section of review
Staff were very helpful. The hotel is very old world. The breakfast was freshly cooked and to a good standard.
Negative section of review
Limited car parking.
Positive section of review
Large pleasant room, bed comfortable.
Negative section of review
Most areas looking very tired. Corridor carpets very worn as were some in my room. Bath hadn't been cleaned, lots of hairs in it .😳 Hotel frontage needs urgent attention...wires all over the place and needs a good coat of paint.
Positive section of review
Beautifully kitted out
Negative section of review
Small issue with locking of the patio door but Ricky was amazing and helped.
Positive section of review
location breakfast
Negative section of review
nil
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