1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Old but redecorated, well maintained and cheerful Plenty of quality fluffy towels Good shower - excellent water pressure and hot Great service:Violet and George both put guests’ comfort first Breakfasts - plenty of choice, always freshly cooked and hot
Negative section of review
Not so much didn’t like, but guests need to be fit and agile to get up and stairs (with luggage) and to get in and out of shower which is over the bath Plenty of mirrors but I needed one near power point to style hair with hair dryer Seagulls crap everywhere in Ilfracombe - ask George about the bucket and brush!
Positive section of review
The accommodation was exceptionally comfortable and clean All essentials provided for in the room. Very friendly and welcoming and superb breakfast
Positive section of review
Really great location and modern facilities. Comfy beds and plenty of clean linen and towels. Check-in was very easy.
Negative section of review
There was no welcome pack or anything that introduced us to the local area. The only welcome material in the apartment was a biblical text. It would also have been nice to have some teabags etc left for us for check-in.
Positive section of review
Breakfast ok. Food in general over priced . Room recently refreshed so very good.
Negative section of review
Just too many people. Lots of tourists going on trips ect. Not people staying in the hotel !! Waste bin in the foyer was overflowing with rubbish ( not a good first impression) my husband’s meal was cold , I ate my meal on my own while he waited for another hot meal. No compensation for this just a sorry. !!
Positive section of review
Comfy bed Great location Check out been at 12 so didn't have to rush.
Negative section of review
Nothing
Barnard Castle, United Kingdom
Positive section of review
Great staff, lovely food, very quaint room
Positive section of review
Very nice hotel and central to the city
Negative section of review
Nothing
Positive section of review
Didn’t have breakfast
Negative section of review
Could not regulate the shower so went without
Positive section of review
It was not available
Negative section of review
The street on which the property was located. It was like arriving in a slum area. I was reluctant to enter the house after driving up the street only to realise there was nowhere to park to unload the car. As for the outdoor sitting area among the weeds. Words fail me.
Positive section of review
Nothing
Negative section of review
I am disabled and there were steps to all rooms, the signs are difficult to read due to the lack of contrast between background and letters, especially in poor lighting. Also they stop when you need them most. When i got to my room the chair collapsed and it took me 5mins to call help as there was no instructions on the phones and waited 30mins for someone to come and help but no one arrived so made my way to reception and then had a call saying whom ever answered the phone had not passed anything on. Room was too hot 22degrees, adjusted to target 17 but lots of noise from a vent but no cooling air all weekend. So stuck at 22, Even with windows open.