1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Receptionist was polite well mannered and helpful. Room was clean and comfortable, Breakfast was perfect staff very helpful and polite. Had an evening meal which was Excellent all supplied served by helpful friendly staff
Negative section of review
Some areas of the hotel could use a little updating and a refresh, and a bit of modern landscaping to the front gardens and parking area.
Positive section of review
The perfect hotel to break up a journey on the M4. Close enough to the motorway for convenience but no motorway noise. Staff very efficient and friendly.
Negative section of review
The bed was beginning to feel tired, but not worth complaining about.
Positive section of review
Perfect location in centre of Bath. Easy access to shops and restaurants
Negative section of review
Could not fault it.
Positive section of review
Great room, good parking, excellent breakfast and friendly .
Negative section of review
Nothing
Sutton Scotney, United Kingdom
Positive section of review
Good facilities and pleasant staff.
Negative section of review
Room 161 had a pump located near the head of the bed and I could not get any quality sleep. This is a known issue as the receptionist knew the room number before I mentioned it to her. Acceptable level of customer dissatisfaction I can only guess.
Positive section of review
Convenient, clean, confortable
Bradford on Avon, United Kingdom
Positive section of review
wonderful Breakfast
Great Yarmouth, United Kingdom
Positive section of review
Spacious room.
Negative section of review
Surrounding area.
Positive section of review
The location
Negative section of review
The fact that my room had no window
Positive section of review
No breakfast
Negative section of review
Bed was low, with little space to get in and out and not as big as hoped.