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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff and service went above and beyond expectations from arrival to checkout. Proper 5* service, no queue at checkin, drinks offered at checkin, and room was ready and allocated immediately. Room was lovely and very spacious, huge bathroom with separate bath and shower, great. Lovely fluffy towels, robes and slippers. Room service and turn down was great. Liked having breakfast cooked to order rather than buffet style and breakfast finishing at 11am and checkout time of 12pm is great, meant we could make full use of the facilities. Loved the infinity pool, ladies changing room sauna, and changing room facilities, a great bonus to our stay. The location was excellent, loved the proximity to the riverboat pier and the gardens and grounds were beautiful. Overall we loved the calmness and tranquility of this hotel and would definitely stay again.
Negative section of review
Air conditioning could be improved, the room was cool but we do like a very cold room and it wasn’t possible to adjust lower. A positional reading light would help. Complimentary drinking water in room on arrival would be better than waiting until after turndown service. An explanation of how the breakfast credit works at checkin would have been more helpful, It was very confusing at breakfast and it wasn’t clear from menu if toast came with certain items, which it did, and you could have as much as you liked! Although lovely and impeccably clean some areas of the wet spa facilities could do with an update.
Positive section of review
Comfortable, clean accommodation with lots of amenities. The host, Tanya was very communicative and easy to contact. The location was great, lovely views, a few minutes walk from the beach, nice park for the kids. Easy stroll into the town centre. Handy information about what to do in Thurso and it's environs.
Lytham St Annes, United Kingdom
Positive section of review
The hotel beds provided a cozy retreat, ensuring a good night's sleep. Our highlight was definitely the inviting swimming pool area, offering a relaxing oasis during our stay. Additionally, the convenient location near ALDI and other shops made exploring the area hassle-free. Overall, a delightful experience.
Negative section of review
Nothing.
Positive section of review
The single room had everything I could possibly need for a very comfortable stay, high quality fittings and furnishings, beautifully presented, light and airy. Easy to get to using public transport and a quiet location.
Negative section of review
Bowness-on-Windermere, the nearest lake, was not to my liking, but with so many other beautiful places to visit, that will not put me off returning to this property.
Positive section of review
Everything was exceptional- location, facilities, bedding, towels, food and special touches left for us to enjoy! Huge thank you to Emma for putting up Happy Birthday banner for me to surprise my partner!
Negative section of review
N/A
Positive section of review
Everything was perfect ,the breakfast were excellent,the rooms clean ,bright and fresh .Spotless clean everywhere .i will be staying here again!!
Positive section of review
Staff were really helpful and friendly. Room was basic but had everything you’d need and what you’d expect for the price.
Negative section of review
Location was quite far out of central Manchester if you’re on foot, about a 25 min drive to city centre.
Positive section of review
Perfect location with newly refurbed, extremely comfortable bedrooms. Perfect for a weekend away.
Stansted Mountfitchet, United Kingdom
Positive section of review
Great location
Positive section of review
Location