1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Cozy rooms Great staff. No. Fabulous staff with great tips on what to do in manchester
Negative section of review
The shower floor tilted so the water didn't really stay in the shower space. Easy fix w a towel though.
Positive section of review
The staff were lovely Very central location Food was great
Negative section of review
The shower was very small and could not get a continuous temperature either very hot or very cold
Newton Aycliffe, United Kingdom
Positive section of review
Beautiful place, food was good and staff were lovely
Negative section of review
Nothing
Positive section of review
Location Is good, breakfast is pretty good too
Negative section of review
Easy to live in.,got the massage before arrive and made things easy.
Positive section of review
Cheap hotel and central london, good location
Negative section of review
We have stayed here a few years ago and had a good experience however this time staff were rude, if you get there early you have the option to either pay £40 for early check in or £15 PER ITEM to leave your bags in the luggage room. Same when you check out £15 per item or around £50 for an extra hour or 2 in the room. I dont know any orher hotel I have ever been to where you have to pay to leave your bags in the luggage room. Don’t bother staying here pay the extra staying in a nicer hotel rather than paying to leave your bags, also most other hotels at 11am checkout this is 10am.
Positive section of review
Clean staff welcoming . Comfortable room
Negative section of review
All good
Positive section of review
The location is nice
Negative section of review
It was a hot evening... We got to bed late. I woke around 4am sweating in the heat... The window was wide open but of no use... The room had NO A/C. I complained about this to the manager in the morning, I was told 'Well you could have asked for a fan' I then mentioned you expect me to come down to reception at 4am, virtually naked to ask for a fan... Surely knowing it had been hot the last few days the rooms should ALREADY have the fans in them. I was just met with 'ah well, they are available on demand' Nowhere does it mention fans are available. I know I won't ever be staying there again if this is how they treat people.
Positive section of review
Was lovely
Negative section of review
Everything
Positive section of review
Location
Positive section of review
Location
Negative section of review
Rude lady