1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was upgraded to a Skyline apartment on the 20th floor that had an amazing view of the city from every side of the room. The apartment was fantastic and had everything you could think of. A living room with a kitchen, dining table, sofa and a big screen TV with sound bar and subwoofer. The sleeping area had another tv and big windows on both sides of the room. The bed was also very comfortable. I really loved the view over the Shard. The bathroom was impeccable with everything that you need. The fridge had 2 bottles of complimentary water. The staff were extremely welcoming and friendly.
Negative section of review
There is nothing that I can think of.
Positive section of review
Breakfast selection was fabulous, with gluten free options available. The room was pretty basic, but had everything you need, and was clean. Huge car park that's free. Could not hear any traffic noise at all. Windmill pub (owned by Balfour Group) is a 5 min walk away.
Positive section of review
Bed was very comfortable, nice hot water, choicevof bath or shower was good. Customer Service Staff Amanda went over and above her duties made as feel welcome, made sure our room was clean, even though it was a short notice booking. Overall stay was excellent.
Negative section of review
No fridge.
Positive section of review
The room was quite quirky but plenty of space, shower was good. Tea/Coffee facilities in the room. Parking good. Very good full English breakast
Negative section of review
Loud music playing downstairs in the bar until 12.30am. No spoon with tea/coffee facility
Positive section of review
Super friendly hosts, made us feel welcome from the moment that we arrived! Very clean accommodation with a very comfy bed! Great stay all round.
Positive section of review
everything was great and exceeded my expectations
Negative section of review
there was nothing to complain about
Positive section of review
The location and staff were all amazing
Negative section of review
The fact we had soecifically requested to use the pool a week or so before arriving to then arrive and it is closed. Whilst the staff would have known this
Positive section of review
Bed was comfortable
Negative section of review
Location of room literally on West St at ground floor so people shouting at 3am outside the window
Positive section of review
It was good
Positive section of review
Location