1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very comfortable and clean room. Recently refurbished bathrooms. The breakfasts are really good and the staff are so helpful and friendly. Rooms are remarkably quiet despite being on the A1. We could clearly see Bamburgh Castle and the sea from our upstairs room which was a real bonus.
Negative section of review
Water pressure in the first floor rooms isn't a good as the ground floor but this is fairly usual in hotels.
Stratford-upon-Avon, United Kingdom
Positive section of review
Absolutely brilliant! Intelligent key meant that we just got to the property and opened it with an app. Host was kind, responsive and went the extra mile. The property was fully equipped and spotless, and even had candles for us! Would return every single time - loved it!
Positive section of review
Very modern and lovely comfortable hotel . Staff and service were excellent Breakfast was perfect and everyone’s needs catered for
Negative section of review
Nothing
Positive section of review
Beautiful decor and excellent facilities. Staff very friendly and helpful
Positive section of review
Great location, very comfortable bed, felt clean and safe
Positive section of review
How close it was to the town centre. Goos breakfast
Negative section of review
When we first arrived, staff was not as welcoming when asking about booking in early. Did email.prior to going but got no response. The staff did make up for it in the morning we a better welcoming and a nice Services. Did have feather pillow in the room when I am allergic and i did mention this when I booked. Bed too soft
Positive section of review
The locals, the breakfast, the location, the bath
Negative section of review
The hotel it's quite old, No Room Service, the bed was short for me, the walls needs to be refunded, sometimes, i was like in Jail with just the basics
Positive section of review
Liked the friendliness of the helpful staff.
Positive section of review
Clean and tidy property with friendly staff
Negative section of review
The rooms are very small with the bed being the exact width of the room, as result being tall means you have to sleep with your legs curled or push against the wall.
Newcastle upon Tyne, United Kingdom
Positive section of review
Clean tidy and friendly staff
Negative section of review
Breakfast wasn’t up to much, could be better