1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Rooms were spacious and bright. Loved that it was a wooden floor and not carpets in the bedrooms as it felt much cleaner than other places I have stayed. The complementary sweets, fruit and various water types in reception was a nice touch. Staff were all friendly and helpful.
Positive section of review
Greeted by really helpful and welcoming owner. Great location close to bars, restaurants and short walk to City centre. Very clean.
Negative section of review
Bed mattress was a bit soft for, us but good quality and very clean. Single bed chair only really suitable for a you get child but a great addition.
Positive section of review
Nice clean property in a quite area but close to the centre of the town
Negative section of review
There was nothing to dislike, we got exactly waht we were looking for and paid for.
Positive section of review
it's directly connected to Paddington Station.
Negative section of review
① There was no refrigerator in the room. Then I contacted the front desk and had them bring one. ② There was no USB port in the room. Then I went to the front desk to borrow a power adapter, but they refused. The front desk is also unfriendly. ③ There were almost no amenities in the room and there were no cups provided in the bathroom.
Positive section of review
Lovely big room and TV on wall, what a treat!
Negative section of review
Bed was a little soft, felt I was sinking in middle couldn't do a second night
Positive section of review
A comfortable and convenient place to stay
Negative section of review
Nothing
Positive section of review
Great location, size and facilities
Negative section of review
Needs a bit of handy work on things like broken door handles in the shower blocks, but generally ok
Positive section of review
The face it was impeccably clean!!
Negative section of review
The door handle was broken from the inside of the room. Chris said he would sort it straight away. I texted Chris at 10pm to ask if he has fixed it due to fire safety regulations, and he said no,but gained consent to fix it whilst we weren't there. If I hadn't texted Chris, it wouldn't have been done! On returning to the B&B, my husband and I were greeted by a gent, I said how unhappy I was about the door handle and the fire risks , and he asked if it was broken or not fixed? I said, "What's the difference if it's not secure and comes off in your hand on trying to exit the room?" He then mumbled in his language as we all walked away. Notice at the front door to remove your shoes if it's wet or muddy outside - again, health and safety ( people may have a poor immune system and get infected easily if shoes were taken off. Notice in the bathroom to sit to use the toilet at all times - even for men. Notice in the bedroom not to eat on the bed or a fine of £150 will be made payable. A non-smoking fine for £150 if caught - I understand this is standard. As a whole, my husband and I did not feel comfortable, I felt I was being watched to the point I looked for hidden cameras. The bed was too low and uncomfortable. May as well as I slept on the floor. The light shone through and around the blinds - no black ' out curtains. (Photo attached. The handle came clean out the mechanism.).
Positive section of review
Modern hotel in a great location
Positive section of review
The breakfast was very good.
Negative section of review
The road outside was noisy, we couldn't clode the windo as the room was warm. We could hear others moving around.
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