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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
In a great part of Belfast, near the Botanical Gardens and university. Plenty of places to eat nearby. You can buy tickets for the red sightseeing bus at reception, a 10 minute walk to the university stop, to catch it. Nice touch in the room, cartons of water, ear plugs, toiletries, shower caps, toothbrush and toothpaste. Lovely bar and food available.
Negative section of review
The lift wasn’t working on Wednesday and the staff assured us that it was going to be fixed. It still wasn’t working on Friday when we left. Also the safe in the rooms don’t work.
Newcastle upon Tyne, United Kingdom
Positive section of review
It was truly luxurious and comfortable and Deni was excellent and very understanding. They did everything to help. The facility is excellent. As a television journalist, I will always be their volunteer ambassador. I would recommend it to everyone.
Positive section of review
Incredible hospitality- wonderful location, highly recommended! They took such good care of me as I was travelling solo, felt very welcome and at home, thanks guys x
Positive section of review
We liked the area close to the shops and the train station we would stay again and the staff were very friendly always got a smile on there faces when they see you
Positive section of review
Spotlessly clean property. Hosts went out of their way to provide local information and were very friendly and obliging. Would definetly recommend this property.
Positive section of review
it was very quiet , 2 minutes to the beach . very accommodating for a family. 11am check out , great if you have children with you.
Negative section of review
the lift was not working. we were on the 3rd floor minimal £50 charged for cleaning . we swept any crumbs , washed all items we used . we did appreciate they have to pay cleaners… how about a sliding scale , incorporated with the £100 damage held back .
Positive section of review
Perfectly clean Absolutely impeccable
Negative section of review
If I had to pick a fault I would say for 8 people should have a third toilet - and parking - you cannot park outside - you walk down the track with yr luggage But neither were an issue
Positive section of review
the food was very good top chef
Negative section of review
the shower
Positive section of review
Good and good location
Negative section of review
Bring in some other kinds of meal. Like march protectoes,
Positive section of review
Good bed and location
Negative section of review
The restaurant downstairs we had to put in a complaint about to The general manager. I won’t rehash it here but you can look it up