1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Richmond upon Thames, United Kingdom
Positive section of review
Perfect location to walk either to Richmond shops, Richmond Park, Petersham or along the river Excellent vegetarian breakfast, friendly staff, room was cosy and clean, a few nice different areas to sit outside and enjoy the view.
Negative section of review
Other guests were bit noisy until 1am and we were in room 6 next to a door that people had to walk through so that kept us awake for a while.
Positive section of review
Very quiet, no noise. Tasteful decor in bedroom, modern with hints of local history and heritage. Lawn with tables to rear, for having drinks, cake etc. Good breakfast, staff very attentive. Arran aromatic toiletries in bathroom.
Negative section of review
Nothing
Positive section of review
Easy self check in, good proximity to Loch Ness. Note there is limited reception in the area so the provision of wifi is notable.
Negative section of review
The room needs a few tweaks to make it properly comfortable. It has just one dim lamp for lighting and the hot water ran out within two minutes. The wifi is sufficient but quite weak. The TV also didn't work. So while self check in was easy, it was frustrating not to have any staff to ask for assistance from.
Positive section of review
Value for money central location comfortable bed friendly staff very polite and welcoming
Positive section of review
Lovely clean cabin and so quiet and peaceful. Views were amazing.
Positive section of review
Location suited me. Wonderful host, very helpful and friendly
Positive section of review
Friendly staff. Good luggage storage
Negative section of review
Room was very cramped
Positive section of review
A substantial continental breakfast
Negative section of review
There was a big stain on the carpet in the bedroom. Felt rushed at breakfast , got there before 10 am, but staff asked if we wanted anything else to eat & on the dot were clearing up around us, so put us on edge.
Positive section of review
Breakfast was good
Negative section of review
Room was over the bar and very noisy until midnight
Positive section of review
Location
Negative section of review
Deluxe double room was very small, hot as air conditioning did not work and noisy as on main road. Arrived at 7.00pm on a Sunday and the restaurant had already closed so no food.