1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property is very nicely decorated with calming colours and provides an elegant interior. Feels airy and spacious in the entrance hall with plenty of space between rooms in the villa where we stayed. The breakfast room again allowed for plenty of guests and the food was was of a high standard both in produce and the cooking. Parking spaces are an adequate size but you must book to ensure you get one. Our room was a nice size, well appointed and with a lovely large shower cubicle along with great water pressure. All of the staff were absolutely fantastic- so friendly and easy to talk to which really goes a long way with us.
Negative section of review
The location of our room meant it was quite dark with no outlook and small windows. Didn’t like the absence of a bathroom door and the room could have accommodated a larger bed/wardrobe to enhance its comfort and appeal. There was noise transmission from the room above when the occupants were moving about but that’s one of the drawbacks when staying in a period property. The property is located on a hill and although the walk into the city wasn’t a problem for us it could be for those people with mobility issues.
Positive section of review
Easy and plentiful parking,fFriendly and helpful receptionistRroom clean and comfortable with king sized bed..Bathroom with toiletries fluffy towels a face flannel bath and shower and non slip mat for bath very clean.Pleasant bar plenty of space for dining and outside terrace.Good variety of beers and spirits available.Good choice of food- which was very tasty and had generous portions.bar staff efficient and friendly-even a section of bar for dogs and owners.
Negative section of review
Some of decor and furniture a little tired
Positive section of review
The intimacy in the rooms thanks to the curtains and the beds in general, the provided towels, the fact that there is an outside space, the kitchen in general, the free whashing machines (even if I didn't use it). All in all it's quite ok for the price !
Negative section of review
I'll be very specific but I believe they are all very easily doable improvements and just details. The bathrooms where not thoroughly cleaned (the floors and sinks were ok but the other ''surfaces especially the shower system and other random surfaces were quite dirty). The hangers in all the bathrooms are very very tiny you'll be lucky to hang more than a t-shirt on it. The bedrooms really lacks of hangers for jackets/towels (there are none), even more in such a rainy area I dont' know what I would have done with my jacket if it had rained during my stay. And lastly, I believe the pots in the kitchen have really made their time, it could be good for every one's safety to change them before the handle of one of them breaks while someone is handling hot food...
Positive section of review
The reception area was bright, modern and clean. The lifts were smooth. The room was clean, well decorated and comfortable. The TV was massive!
Negative section of review
Nothing.
Positive section of review
Friendly and helpful staff a definite plus. Good selection of beer in bar. Room reasonably comfortable. Location good. Parking good.
Negative section of review
Nowhere to put towels in room, nor soap in shower. No chair in room. Toilet roll in useless position. Dinner only available to 1800 and limited menu that had been hanging around since lunchtime. I know it was Sunday but if people are staying they need to be able to eat at a reasonable time. Breakfast poor. Limited selection both cooked and not cooked, scrambled egg a solid block after hanging around for an hour or more, though you could order freshly cooked eggs, and only instant coffee unless you paid extra for proper coffee which is simply not good enough.
Positive section of review
Its location and history Staff were helpful Elemis toiletries Provision of range of teas and biscuits in the room
Jordanstown, United Kingdom
Positive section of review
Continental style breakfast which had a good selection. Plenty of choice and plentiful.
Negative section of review
Accommodation was good only problem, which is minor was that tv control system very complicated
Positive section of review
Peaceful and tranquil location
Negative section of review
Plates dirty & chipped. Some small items not supplied (tea pot, tea spoons, oven glove, toilet brush). BBQ in need of attention/cleaning.
Positive section of review
Location
Negative section of review
The reception desk tried to make my engineer pay a further £200 upon on arrival but as soon as he said I’ll have to call my boss, magically he said it didn’t matter which screams scam. One room has no lights working
Positive section of review
Location
Negative section of review
A bit worn