1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The place was very untidy. There was so much noise from.the neighbours all night banging around. We didn't sleep a wink and left at 4 in the morning due to no sleep and went home
Positive section of review
Really clean rooms very beautiful hotel lovely grounds easy access to parking and overall just a very comfortable visit
Negative section of review
The staff at breakfast weren’t very welcoming and came off a bit rude not what I was expecting at such a fancy establishment.
Positive section of review
Hotel was amazing went with my daughter and her friends for Thorpe park . Would defo return
Positive section of review
Lovely staff - exceptionally helpful ! Nice clean room- quiet too
Negative section of review
Nothing !
Positive section of review
Excellent breakfast,very good location,close to all amenities.
Negative section of review
Better parking
Positive section of review
The location, staff, bar area and breakfast were very good.
Negative section of review
The ironing board in the room would not stay up, didn't like the toiletries.
Positive section of review
Staff are amazing, and the location for stadium shows.
Negative section of review
No problem for one night, but a longer stay clothes storage would be a problem only a few hangers on coat hooks,but I understand there was no room for wardrobe.
Positive section of review
Room clean and good location.
Negative section of review
Staff not helpful, room hold put on my card twice!! Phoned hotel, the lady was rude and had really poor customer skills.
Positive section of review
Breakfast was excellent
Positive section of review
Lovely room
Negative section of review
Nothing