1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely property, set in a small village just outside Bristol airport. The Annexe has a very well thought out layout with many usb sockets. All added extras eg: iron/board, hairdryer, shower gel/shampoo/conditioner, tea/coffee/sugar/sweetner/biscuits, squash and a small bottle of milk so you can make a hot drink on your arrival. Bed amazingly comfy. Great communication with the host and was very helpful with queries/requests. Parking is on the drive which gives you that better security.
Negative section of review
None found at all.
Positive section of review
Staff were exceptional helpful. Room very comfortable and blackout curtains were great Bathroom very nice and shower very good Breakfast was good, selection from buffet or prepared for you fresh
Lee-on-the-Solent, United Kingdom
Positive section of review
The Breakfast was good, with a wide choice of dishes. The location was ideal for my needs and the room was clean and the bedding and Towels smelt so fresh and clean.
Negative section of review
I have a bit of a Mobility problem and did find the En suite shower cubicle a bit too small. But the Electric shower itself provided lots of Hot Water and the Power settings on the Shower head were adjustable. Parking at the property was very tight but there was plenty of road parking near the property.
Positive section of review
Everything, it was a rare gem of a find and felt like a luxurious stately home, with the cosiest atmosphere and ambience.
Negative section of review
Nothing
Positive section of review
Room clean, comfortable, quiet. Bathroom clean, great shower. Everything is good.
Negative section of review
Given everything in the hotel is so good, staff can do much better in terms of friendliness and be more helpful. Extra hangers or hang rails for clothes and wet towels in bathroom. Provide bedroom slippers.
Leamington Spa, United Kingdom
Positive section of review
Clean and lovely brand new bathroom. Breakfast great and friendly staff
Positive section of review
Clean & perfect for our needs. Thanks very much.
Negative section of review
The gate lock wasn’t working. The velux blind above the bed was broken. So it was very light which caused us to wake earlier than planned.
Positive section of review
New design, clear self check in
Positive section of review
Location
Negative section of review
Bathroom sink didn’t drain bathroom Mouldy roof decor in room was very old fashioned noisy street
Positive section of review
Nothing
Negative section of review
The bed was absolutely shocking with the mattress springs close to popping out. Did not got even 10 minutes of sleep. Had to make a complaint with the receptionist twice and overall the stay was the worst experience ever at a hotel. I will be speaking to the manager on Monday to get a refund or I will be in touch with Financial Ombudsman service to open a case against the hotel. First time ever having to experience this and would not be ever going back to the hotel.