1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very comfortable, functional kitchen with big share fridge. The communal.lounge over looks the Loch, beautiful mesmerising views. Met some other like minded travellers and had a lovely evening chatting. Continental breakfast well catered for. This is located away from shops etc but we wanted a down day in our travels of 6 weeks away and it was perfect. We brought frozen dinners to eat instead of going to the hotel about 2 km away
Positive section of review
The location and room were excellent for our walk along the Hadrian's Wall path. The food was superb and I should have booked the hotel for 3 days and not 2. > fantastic stay. Thank you. Olivia was an absolute star. Very friendly, professional with a great sense of humour.
Negative section of review
NA
Positive section of review
Very friendly service and staff. Room very clean and a good size. Pillows soft and bed comfortable. Hotel a little dated but clean. The breakfast was perfect
Negative section of review
The windows were not very clean outside.
Positive section of review
The room was clean, the location by the river was great and enough parking. So much potential if it was not for the food.
Negative section of review
Food is a real problem. I was offered 8.30pm dinner but my order was not taken until 9pm. The steak was over cooked and small amount of chips. I heard from another couple they did not get their starters. The breakfast should have been hot but was cold as was the coffee and the toaster had seen better days. I found the sausages had not been properly cooked. These issues need addressing not pretending they do not exist.
Positive section of review
The lodge was very cosy and the decor was superb, defo be back with the family again.
Negative section of review
Nothing
Positive section of review
Great location and nice room with kitchenette. Good room facilities.
Negative section of review
Could do with a more detailed clean, a fair few cobwebs around the room. Also the toilet roll was wedged on the toilet roll holder, really difficult to get the toilet roll off. Shower area could do with a refresh. No breakfast before 09:30, which caused us a problem - really odd for accommodation.
Positive section of review
Great location. Friendly host. Decent breakfast.
Negative section of review
A little noisy from other rooms
Positive section of review
Good location, quiet room as requested
Negative section of review
The breakfast buffet definitely not as good as our last stay - it was passable but no more.
Positive section of review
Pleasant staff, clean rooms
Negative section of review
Quite small bathroom but nice place
Positive section of review
everything ok
Negative section of review
had to ask for towels , none in room