1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A fantastic location, which was very close to shops, restaurants etc, but still felt quiet and peaceful in the room. We were working at Chelsea Flower Show and this was just 10 minutes walk away.
Negative section of review
The room had everything we needed but we arrived in desperate need of a cup of tea and no tea or coffee provided. This would be such a welcome addition to the room. We had to go to the nearby Sainsburys to buy tea bags and milk.
Positive section of review
Staff were helpful and accommodating (although it appeared the poor man on reception was also the bar staff and server in the dining area). Breakfast was freshly cooked and enjoyable.
Negative section of review
Room was freezing cold, so cold that the bed linen felt damp. We asked for some heat in the room and were assured that the boiler would be turned on. This didn't happen. The heat of the water in the shower was limited to lukewarm so we couldn'thave a hot shower to warm up. In desperation, we had to warm the bed using the supplied hair dryer.
Positive section of review
It was set in a lovely location with plenty of walks around it
Negative section of review
Nothing
Positive section of review
The staff was nice when we checked in
Negative section of review
The mattress had a big hole in it on the king size bed as the springs collapsed in when someone laid on the left hand side. The bathroom floor was disgusting it was yellow and the shower was covered in black mould in places. Our room faced the parking lot so we could hear all the cars of the guests departing and on our first night the rubbish truck came at 4:20am in the morning and it was very annoying.
Positive section of review
The location- and the easy check in
Negative section of review
Not having the complimentary beverages
Positive section of review
Ambiance from outside looks great.
Negative section of review
The rooms are very noisy, I practically could hear every car pass by the road. Didn’t have a good sleep at all
Positive section of review
Location ok adequate breakfast
Negative section of review
Stairs for packing up luggage. No soap or shampoo.
Positive section of review
Location what we wanted
Negative section of review
Nothing
Positive section of review
Do not stay here.
Negative section of review
Felt very unsafe, very dirty dingy property. Staff were rude. I left straight away and had to find alternative accommodation.
Positive section of review
Everything
Negative section of review
The weather