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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This room and hotel were perfect for what I wanted which was a clean, comfortable budget hotel room in the centre of Glasgow right next to Glasgow Queen Street station. The bed was superb, everything was spotlessly clean and the shower had abundant hot strong water. I arrived late due to a late train and was still able to get a drink and some food in the friendly downstairs bar. Slept great and only a few steps to my train station in the morning. Perfect!
Positive section of review
Every thing was perfect! This property was recommended by my parents who used to book here five years ago. The location is really convenient and inside the neighbourhood so it is actually pretty quiet. Cozy place with good service. Highly recommended.
Negative section of review
The pillows were too soft for us…
Positive section of review
I liked the shower, but when I arrived the toilet had NO paper in it so I had to ask, the restaurant only served pizza & pasta dishes, even a full breakfast had vegan sausages, No Bacon & No Brown Bread, how bad does it have to get…..
Negative section of review
Everything, I had booked and paid for a double room a month prior to my visit, but when I turned up I was shown to a twin room & it was only when I created a fuss was I offered a double room but the state of the room made me wonder if I had done the right thing, the room was dirty, there were cobwebs hanging of the light shades, the glass light fittings were caked in dust, not a small amount but thick with dust as if it had not been cleaned for months, the carpet in the bedroom looked like it had been recently changed but was that thick a pile you had to put your full weight on the door to open it, so much so that the screws in the hinges on room 7 were coming of the door surround & the door was buckling because of the screws in the top hinge were being held tight n the bottom screws were coming out of the framework as you tried to open or close the door, the supplied glasses in the room had water stain marks on them as if the last occupants had had a drink but left water in the glass & it had evaporated in the glass, there were also finger prints on the glasses, they advertise a smart tv + streaming service, this was not the case as my room had a 19” tv which was impossible to watch from the bed as the screen was so small, I went down for a drink at the so called bar to be told it was a non alcoholic drinks only bar, that caught myself and a couple of other guests out & as we did not know the area, we could not get a drink to unwind after a bad experience with the room & had I arrived earlier in the day I would have cancelled and gone elsewhere, but it was late evening n I needed my sleep having driven for 8 hours that day…
Positive section of review
Location with triple glazed windows so airport noise almost zero. Relaxed atmosphere with very effective staff that we encountered. Elviston in the restaurant knew his gluten intolerance - and provided us excellent service
Positive section of review
The sea view and location to the sea front and town centre. The breakfast was good and the staff polite and courteouss.
Negative section of review
The hotel is now very tired. The fascia is in desperate need of renovating and painting. My room needed decorating and new furniture. The balcony looked very old and needed refreshing. Hand rails blistered and cracked. The hallways and restaurant looked in real need of refreshing.
Positive section of review
Had a pleasant stay. It was in a nice location. Close to the city centre.
Positive section of review
Good size,clean spacious, definitely would stay again.
Positive section of review
The breakfast is excellent with lots of choices.
Negative section of review
A/C didn't work until housekeeping helped set it up. Then is worked well.
Positive section of review
Friendly space , enjoyed the stay .
Positive section of review
Very good as always