1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast very good Location excellent allowing 2 86year olds the ability to walk to all important sight seeing venues plus a super Italian Restaurant for our 3 DinnersS
Positive section of review
Stay at the resolution every time tried other places always go back always go back. Just love the place and staff
Negative section of review
Nothing
Positive section of review
Food was very nice, staff was also very kind and nice with good service
Positive section of review
The location. The modern furniture. Well insulated windows.
Negative section of review
We travelled for a special occasion and requested a view. Instead, we were put in a room on the third floor, with a much smaller window than shown in the hotel’s pictures of the room and no view at all. Drainage in shower was not working, so we had to keep showering very short. When giving that as a feedback to the receptionist the next morning, the response was a shrug of the shoulders. Breakfast was big but neither appealing nor particularly tasty.
Positive section of review
We loved the fabulous sea view
Negative section of review
It was a bit early to have to vacate the property by 10.00 Sunday morning
Positive section of review
Location, location
Negative section of review
N/a
Positive section of review
Yes breakfast ok
Negative section of review
Whilst I was there the hotel kindly re-booked our unused room for 2nd June, i didn't receive the email until I returned home the following day, by then the room had been cancelled and my subsequent emails ignored. I felt this was very unfair and what was initially good customer service turned out to be very stressful as I am not in a position to loose £88.
Brighton & Hove, United Kingdom
Positive section of review
Decent location.
Negative section of review
No guests in rooms. No wifi in rooms. Dated dirty bathrooms.
Positive section of review
Lovely interior