1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We wrote a really bad review about the service mentioning that the barmaid refused to service us more than once because they have decided to shut the bar before 11:00pm. She was kinda rude and don’t give us any explanation. However the next day we were served by Rathinam and he was simply amazing. Very friendly and kind. He recognized us, and apologised from the night before.
Positive section of review
There was nothing we didn't really like about our stay. The property was absolutely beautiful and spotlessly clean and a short walk to town and restaurants.
Negative section of review
It could be improved by maybe put fridge in room and reposition TV if possible.
Positive section of review
Centrally located. 5 min walk to the tube. 10 min walk theater district. Buses a few yards down
Negative section of review
Understand the thermostat and sheets instead of comforter
Positive section of review
Great location. Room well appointed. Lovely cafe/ bar area. Welcoming staff.
Negative section of review
The blind didn’t work and the room was very hot. Ideal for one person maybe but felt claustrophobic for two.
Positive section of review
Great location, nice bar, good size room, comfortable beds
Negative section of review
The shower water was lukewarm, the shower gel dispenser was empty and the bathroom ceiling had mould on it
Positive section of review
Location staff and price the room was very nice as well.
Positive section of review
Cracking view , nicely located
Positive section of review
Extremely nice staff
Negative section of review
*personal preference* late check out should be more than 60 minutes for £20, definitely would have benefited from an extra hour or two sleep *it was also my birthday so maybe I shouldn’t complain about my hangover :) *
Positive section of review
Good location.
Negative section of review
The family room at level 3 have noisy aircon.
Positive section of review
No breakfast
Negative section of review
Nothing